Chinmay Gayan profile photo 1 on Tal

Chinmay Gayan

Branch Head

Guwahati

8+ years of work experience

Mahindra Finance
Sep 20241 yr 10 mosPresent

Morigaon, Assam, India

North East Small Finance Bank
Aug 20231 yr 2 mosSep 2024

Diphu, Assam, India

Overseeing the day-to-day operations, compliance , customer service and sales, Branch operations and administration, Business development.
Bajaj Finserv
Jul 20221 yr 2 mosAug 2023

Lanka, Assam, India

Leads a team of sales representatives focused on personal loans, Strong understanding of the local market and customer needs, Sets monthly and yearly sales targets for the branch's personal loan portfolio, Manages and motivates the sales team to meet individual and team goals, Tracks and analyzes sales performance metrics to identify areas for improvement, Recruits, trains, and mentors sales representatives on personal loan products and sales techniques, Analyzes branch profitability and identifies opportunities for cost optimization.
Bandhan Bank
Oct 202110 mosJul 2022

Amoni, Nagaon, Assam

Identify and target potential borrowers who fit Bandhan Bank's business loan criteria, Generate leads through referrals and marketing initiatives, Assist with application preparation, collecting financial documents, and business plans, Conduct credit analysis to assess the borrower's financial health and creditworthiness, Liaise with internal departments like credit underwriting for loan approval, Address customer queries and concerns promptly, Identify up-selling and cross-selling opportunities for other Bandhan Bank products, Address any delinquencies or defaults promptly according to bank policies, Continuously develop relationships and build a strong network within the business community.
North East Small Finance Bank
Sep 20183 yrs 2 mosOct 2021

Samaguri, Assam, India

Collection of EMI, bringing new business, managing loan lifecycles, and ensuring customer satisfaction, cross selling third party products, Achieve individual targets for loan origination and portfolio growth.

Education

Gauhati university

Bachelor of Commerce - BCom, Accounting

Gauhati university

20113 yrs2014

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Headline

Branch Head

About

With 7 years of experience across the Banking and NBFC sectors, I have developed a 360-degree understanding of financial services. My career is built on a foundation of operational excellence, strategic sales, and high-stakes team leadership. I specialize in bridging the gap between complex financial products and client needs, having managed diverse portfolios across Loans (Assets) and Liability products. Whether it’s optimizing back-end operations or leading a sales team to exceed targets, my goal is always to drive sustainable growth and enhance customer trust.

Location

Guwahati

Work experience

Branch Head at Mahindra Finance, Sep 2024 - Present · 1 yr 10 mos, Morigaon, Assam, India

Assistant Branch Head at North East Small Finance Bank, Aug 2023 - Sep 2024 · 1 yr 2 mos, Diphu, Assam, India, Overseeing the day-to-day operations, compliance , customer service and sales, Branch operations and administration, Business development.

Branch Sales Manager (RTL) at Bajaj Finserv, Jul 2022 - Aug 2023 · 1 yr 2 mos, Lanka, Assam, India, Leads a team of sales representatives focused on personal loans, Strong understanding of the local market and customer needs, Sets monthly and yearly sales targets for the branch's personal loan portfolio, Manages and motivates the sales team to meet individual and team goals, Tracks and analyzes sales performance metrics to identify areas for improvement, Recruits, trains, and mentors sales representatives on personal loan products and sales techniques, Analyzes branch profitability and identifies opportunities for cost optimization.

Relationship Manager- Small Enterprise Loan at Bandhan Bank, Oct 2021 - Jul 2022 · 10 mos, Amoni, Nagaon, Assam, Identify and target potential borrowers who fit Bandhan Bank's business loan criteria, Generate leads through referrals and marketing initiatives, Assist with application preparation, collecting financial documents, and business plans, Conduct credit analysis to assess the borrower's financial health and creditworthiness, Liaise with internal departments like credit underwriting for loan approval, Address customer queries and concerns promptly, Identify up-selling and cross-selling opportunities for other Bandhan Bank products, Address any delinquencies or defaults promptly according to bank policies, Continuously develop relationships and build a strong network within the business community.

Business Development Executive at North East Small Finance Bank, Sep 2018 - Oct 2021 · 3 yrs 2 mos, Samaguri, Assam, India, Collection of EMI, bringing new business, managing loan lifecycles, and ensuring customer satisfaction, cross selling third party products, Achieve individual targets for loan origination and portfolio growth.

Education

Bachelor of Commerce - BCom, Accounting, Gauhati university

Chinmay Gayan - Branch Head in Guwahati | Tal