PM • Agentic AI Systems • Problem Solver

Bengaluru




New Delhi







Bachelor of Arts - BA, Economics
Delhi University

High School, Commerce
Manav Sthali School - India
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Jack of all trades, master of none, though oftentimes better than master of one.
Greater Bengaluru Area
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Associate Product Manager at Kapture CX, Feb 2026 - Present · 7 mos, Bengaluru, • Owning the end-to-end product journey from market landscaping to stakeholder-aligned roadmap, and architectural and product definition for a self-serve voice & non-voice Agentic AI platform across B2B & B2C companies • Leading the design, development, and rollout of industry specific Agentic AI workflows empowering automations at scale a. Retail, FMCG, Logistics - AI Assistant for Blue Collar Workforces b. BFSI - Loan Qualification and Approval Process
Senior Product Analyst (Acting APM) at Atica Global, Dec 2024 - Feb 2026 · 1 yr 3 mos, • Led the development of production-grade AI agents and automation workflows. Designed and defined the architectural system of the RDBMS for the AI Agents • Owned the end-to-end product lifecycle for 14 strategic cross-functional initiatives—from pain-point discovery and PRD authorship through to delivery and adoption • Architected and led end-to-end Salesforce CRM implementation (system design, development, migration, testing, and adoption), enabling data-driven pipeline management • Built Product Ops infrastructure in JIRA, enabling seamless bug and feature request flows across a team of 150+ • Designed and shipped 20+ SQL-driven BI dashboards, eliminating manual reporting and providing C-suite leadership and Business Unit heads with real-time visibility for strategic product and business planning • Responsible for strategic product roadmap planning and feature prioritisation in collaboration with the leadership and 4 BU heads
Senior Analyst at Atica Global, Jun 2024 - Nov 2024 · 6 mos, • Managed a high-performing 15 hotels portfolio of US clients; mentored 4 analysts directly, establishing frameworks for operational excellence and scalability • Pioneered foundational business processes that became standard operating procedure across the team • Led GTM strategy for a new credit card chargeback business line from ideation to execution
Analyst at Atica Global, Dec 2023 - May 2024 · 6 mos, • Strategically managed 8 US-facing client hotels, acting as the primary consultant; achieved up to 19x ROI for top properties, and averaging 6x ROI across portfolio • Analysed complex big data to surface strategic and tactical insights, driving revenue maximisation decisions • Helped shape business processes and products as part of the Revenue core team
Founding Member and Senior Advisor at Girl Up Tara, Jan 2021 - Jun 2022 · 1 y 5 mo, New Delhi, Founding member of Girl Up DCAC (Now Girl Up Tara), chapter of an initiative founded by the UN Foundation in 2010 to empower adolescent girls all over the world. Contributed to spreading awareness through events, drives, and campaigns, advocating for the skills, rights, and opportunities for girls in India. Provided advisory support as a senior and team leader to the team leads and members.
Bachelor of Arts - BA, Economics, Delhi University
High School, Commerce, Manav Sthali School - India
github: https://github.com/arkle45
portfolio-chinavahuja.vercel.app: https://portfolio-chinavahuja.vercel.app/