Headline

Product · AI Products in Regulated Domains · Prev Amex, Saturn (YC S24)

About

I don't fit neatly into one box, and that's intentional. I started my career as a software engineer, spent years deep in infrastructure and reliability at American Express, and gradually moved into product because I kept asking "why are we building this?" as much as "how do we build it?" That dual lens, technical depth paired with product thinking, is how I approach every problem. Over 7 years, I've worked across the full stack of building: from designing APIs and databases serving 84,000+ employees, to leading cloud infrastructure for enterprise platforms used by 1,000+ developers, to owning BI products as a PM at one of the world's most respected financial institutions. Most recently, I was part of the early team at Saturn (YC S24), a fintech AI startup that raised a $15M Series A in the UK. What I'm best at: taking ambiguous, technically complex problems and turning them into products people actually use. I'm now looking for roles where technical credibility matters just as much as product sense. Think early-stage startups, developer tools, data/AI products, or fintech, where builders are valued, not just managers. If that sounds like your team, let's talk.

Location

India

AI stack

claude code

claude

lovable

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Wispr Flow

Work experience

Health and well-being at Career Break, May 2026 - Present · 4 mos, Bengaluru, Karnataka, India

Product Manager at Saturn, Aug 2025 - Apr 2026 · 9 mos, Bengaluru, Karnataka, India, Joined as an early team member at a YC S24 fintech AI startup redefining financial advice. Contributed to product development in a fast-moving, high-ownership environment during the company's Series A growth phase (£15M raised, 600+ advisory firms, 2,000+ daily users).

Product Manager at American Express, Jan 2024 - Jul 2025 · 1 yr 7 mos, Hybrid, Led product strategy and execution for xVision and Vision, enterprise BI tools used across American Express' global operations. Drove feature prioritization using quantitative data, defined roadmaps in close collaboration with engineering teams, and delivered measurable improvements to data accessibility for internal stakeholders.

Site Reliability Engineer III at American Express, Feb 2023 - Jan 2024 · 1 yr, India, Architected scalable and reliable software systems in close collaboration with development teams, bringing a product mindset to infrastructure decisions. Reduced deployment times by 20% by implementing Infrastructure as Code using Ansible, translating engineering complexity into measurable operational wins. Owned observability across systems by defining performance metrics and alerting frameworks that enabled faster detection and resolution of issues. Bridged the gap between engineering execution and product reliability, ensuring platform stability for business-critical operations at scale.

Site Reliability Engineer II at American Express, Nov 2021 - Jan 2023 · 1 yr 3 mos, India, Led ownership of the Enterprise Cloud Platform's core xPaaS technologies including Kafka, Redis, and Elasticsearch, working at the intersection of infrastructure and developer experience. Conceptualized, built, and shipped multiple Python-based internal tooling platforms that improved troubleshooting efficiency for 1,000+ developers across the organization — applying a builder's instinct to a purely engineering role. Drove infrastructure stability improvements that directly improved reliability and experience for end users, demonstrating early the ability to connect technical work to product outcomes.

Software Engineer at American Express, Jun 2019 - Oct 2021 · 2 y 4 mo, Gurugram

Education

Bachelors of Technology, Computer Science, UPES

CAP - PM Fellow, Product Management, Upraised

Public links

github: https://github.com/chhavian

chhavian.github.io: https://chhavian.github.io/portfolio/portfolio.html