CHETAN SINGH profile photo 1 on Tal

CHETAN SINGH

Senior Security Analyst - ACCENTURE | EX PALO-ALTO TAC- Iopex technology | CISCO ASA | CISCO FTD | WAF | CCNA(R&S) | CCNA(Security) | CCNP (R&S) | PCNSE | SD-WAN | Python |

Gurugram

8+ years of work experience

Accenture
May 20242 yrs 2 mosPresent

Noida

iOPEX Technologies
Jun 20231 yrMay 2024

Gurugram, Haryana, India

PALOALTO TAC ENGINEER T-2 • Working As a Technical Support Engineer with Palo Alto Strata-NGFW Team. • Handling web tickets and outbound calls for NGFW, Panorama and Global Protect. • Issues related to IPSEC, SSL, NAT, PAT, Authentication, App-ID and User-ID, URL Filtering, Virtual Palo Alto Firewall and High Availability. • Collection, analysis and change recommendations of configuration information. • Advanced troubleshooting on the full range of Palo Alto products • Understand customer network, security implementation and requirement technically. • Provide technical solution recommendation, workaround for any Palo Alto product model limitation & known issue. • Monitored system logs and identified suspicious activity • Reproduce customer issue & bug in lab. • Configured firewalls, intrusion detection systems, and other perimeter security measures to protect against external threats • PAN-OS upgrading/downgrading, content updates, and Backup of PA devices. • Palo Alto's product bug management and escalation to engineering team. • Keep improving technical knowledge and updating latest network & security technology and protocols. • Contribute to the team's success and be part of good team player.
iOPEX Technologies
Oct 20221 yr 7 mosApr 2024

Gurugram

• Hands-on experience with Global Protect, URL Filtering, and 15+ security technologies. • Supported enterprise customers in securing networks, troubleshooting VPN flows, and implementing policy-based controls. • Assisted in multi-vendor environments, ensuring interoperability between Palo Alto NGFWs and other platforms.
Nokia
Aug 20202 yrs 3 mosOct 2022

Kolkata, West Bengal, India

STCS
Sep 20172 yrs 4 mosDec 2019

Delhi, India

• Maintained and optimized 24×7 airport network infrastructure supporting mission-critical aviation, passenger, and retail systems across multiple terminals. • Configured and managed VLANs, port security, and user access controls for airport personnel and retail tenants, ensuring compliance with aviation cybersecurity standards. • Executed ITIL-based incident, change, and service request processes using BMC Remedy, achieving 98% SLA compliance and minimizing operational disruptions. • Supported multi-vendor environments (Cisco, Juniper, Palo Alto, Avaya) with high availability, redundancy, and proactive monitoring to maintain uninterrupted connectivity. • Coordinated network hardware refresh and migration projects, ensuring seamless transitions with zero downtime and full rollback readiness. • Implemented firewall and access control policies to secure internal and external communication channels, enhancing airport perimeter defense. • Collaborated with cross-functional teams to analyze traffic patterns, troubleshoot latency issues, and optimize routing for passenger-facing applications. • Documented network topologies, change logs, and compliance reports to support audits and continuous improvement initiatives.

Education

Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Technology - BTech

Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

FACULTY OF ENGG. AND TECHNOLOGY, AGRA COLLEGE, AGRA

20143 yrs2017

Join CHETAN and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

CHETAN SINGH on Tal

Headline

Senior Security Analyst - ACCENTURE | EX PALO-ALTO TAC- Iopex technology | CISCO ASA | CISCO FTD | WAF | CCNA(R&S) | CCNA(Security) | CCNP (R&S) | PCNSE | SD-WAN | Python |

Location

Gurugram

Work experience

Senior Security Analyst at Accenture, May 2024 - Present · 2 yrs 2 mos, Noida

Senior Network Security Engineer (PALOALTO-TAC) at iOPEX Technologies, Jun 2023 - May 2024 · 1 yr, Gurugram, Haryana, India, PALOALTO TAC ENGINEER T-2 • Working As a Technical Support Engineer with Palo Alto Strata-NGFW Team. • Handling web tickets and outbound calls for NGFW, Panorama and Global Protect. • Issues related to IPSEC, SSL, NAT, PAT, Authentication, App-ID and User-ID, URL Filtering, Virtual Palo Alto Firewall and High Availability. • Collection, analysis and change recommendations of configuration information. • Advanced troubleshooting on the full range of Palo Alto products • Understand customer network, security implementation and requirement technically. • Provide technical solution recommendation, workaround for any Palo Alto product model limitation & known issue. • Monitored system logs and identified suspicious activity • Reproduce customer issue & bug in lab. • Configured firewalls, intrusion detection systems, and other perimeter security measures to protect against external threats • PAN-OS upgrading/downgrading, content updates, and Backup of PA devices. • Palo Alto's product bug management and escalation to engineering team. • Keep improving technical knowledge and updating latest network & security technology and protocols. • Contribute to the team's success and be part of good team player.

Network Security Engineer at iOPEX Technologies, Oct 2022 - Apr 2024 · 1 yr 7 mos, Gurugram, • Hands-on experience with Global Protect, URL Filtering, and 15+ security technologies. • Supported enterprise customers in securing networks, troubleshooting VPN flows, and implementing policy-based controls. • Assisted in multi-vendor environments, ensuring interoperability between Palo Alto NGFWs and other platforms.

Network Engineer at Nokia, Aug 2020 - Oct 2022 · 2 yrs 3 mos, Kolkata, West Bengal, India

Network Engineer at STCS, Sep 2017 - Dec 2019 · 2 yrs 4 mos, Delhi, India, • Maintained and optimized 24×7 airport network infrastructure supporting mission-critical aviation, passenger, and retail systems across multiple terminals. • Configured and managed VLANs, port security, and user access controls for airport personnel and retail tenants, ensuring compliance with aviation cybersecurity standards. • Executed ITIL-based incident, change, and service request processes using BMC Remedy, achieving 98% SLA compliance and minimizing operational disruptions. • Supported multi-vendor environments (Cisco, Juniper, Palo Alto, Avaya) with high availability, redundancy, and proactive monitoring to maintain uninterrupted connectivity. • Coordinated network hardware refresh and migration projects, ensuring seamless transitions with zero downtime and full rollback readiness. • Implemented firewall and access control policies to secure internal and external communication channels, enhancing airport perimeter defense. • Collaborated with cross-functional teams to analyze traffic patterns, troubleshoot latency issues, and optimize routing for passenger-facing applications. • Documented network topologies, change logs, and compliance reports to support audits and continuous improvement initiatives.

Education

Bachelor of Technology - BTech, Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, FACULTY OF ENGG. AND TECHNOLOGY, AGRA COLLEGE, AGRA