---
title: "M Chetan Gowda - Process Excellence Manager in Bengaluru | Tal"
description: "Meet M Chetan Gowda, Process Excellence Manager | Ex-Amazon | Operational Excellence & Process Transformation | Lean Six Sigma Black Belt | Risk, Compliance & Operations based in Bengaluru. AI stack includes claude, deepmind, and gemini."
image: "https://tal.club/meet/chetan-gowda/share-image"
---

# M Chetan Gowda on Tal

## Headline

Process Excellence Manager \| Ex\-Amazon \| Operational Excellence & Process Transformation \| Lean Six Sigma Black Belt \| Risk, Compliance & Operations

## About

I am detail\-oriented and performance\-driven professional with over 5\+ years of experience in compliance operations, quality assurance, and process optimization\. Currently working as a Senior Compliance Associate at Amazon, where I’ve consistently delivered measurable improvements and operational excellence across global workflows\. I specialize in solving high\-impact challenges—whether it’s clearing a backlog of 2 million ASINs, improving manual review efficiency by 150%, or developing training programs that achieve a 99\.99% quality rate\. My work has been recognized with 24 Ace of Spades and 5 Beyond Awards for consistently exceeding expectations\. Certified in Lean Six Sigma, Power BI, and SQL, I leverage data and automation tools to drive efficiency, reduce errors, and enable scalable solutions\. I’m also passionate about mentorship and leadership, having onboarded 150\+ associates globally and played key roles in community organizations like Rotaract and Bengaluru Citizens\. I thrive in fast\-paced, impact\-driven environments and love collaborating with cross\-functional teams to drive continuous improvement\. Let’s connect if you’re looking to exchange ideas around compliance, analytics, or leadership in high\-growth environments\!

## Location

Bengaluru

## AI stack

claude

deepmind

gemini

grok

openai

Microsoft Copilot

## Work experience

Process Excellence Manager at KreditBee, Aug 2026 \- Present · 2 mos, Bengaluru, Karnataka, India

Senior Compliance Associate at Amazon, Jul 2020 \- Aug 2026 · 6 yrs 2 mos, Bengaluru, Karnataka, India, • Leadership & Training: Spearheaded the onboarding of 44 global associates, achieving a 99\.999% quality rate through the development and execution of effective new hire training programs\. Transitioned training to offline to reduce errors, saving resources across global stores\. • Process Optimization: Led efforts to reduce backlog by addressing 2 million P3\-P4 ASINs in Q3 2021\. Successfully cleared 800k ASINs in 3 months by implementing semi\-automation techniques and collaborating with key stakeholders\. • Efficiency Improvements: Managed to clear a GDN node ASIN backlog of 710k, achieving a resolution of 600,877 ASINs within 2 months, maintaining a 99% quality rate\. • Awards & Recognition: Awarded Ace of Spades 24 times for superior performance, with 5 Beyond Awards for exceeding BAU expectations and delivering innovative outcomes\.

Process Associate at Hewlett Packard Enterprise, Aug 2016 \- Jun 2017 · 11 mos, Bengaluru, Karnataka, India, • Customer Service Excellence: Delivered prompt and personalized service, resolving issues efficiently and ensuring customer satisfaction\. • Employee of the Month: Recognized for exceptional performance in January 2017 for consistent contribution to the team’s success\.

## Education

Bachelor of Business Administration, Finance, General, Acharya Institute Of Management and Science

[View the original profile](https://tal.club/meet/chetan-gowda)

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