Headline

Account Manager | B2B Client Acquisition & Retention

About

With 2+ years of experience across Fintech, Marketing, and Recruitment, I specialize in building client relationships that drive measurable business growth — from the first cold outreach to long-term account expansion. Currently at MBS Global, I lead B2B client acquisition and account management, helping businesses find real workforce solutions through strategic partnerships. Prior to this, I honed my business development skills at Alpstine Technology as a Senior BDE, working within the Fintech and Marketing space. What I bring to the table: → Full client lifecycle management — prospecting, pitching, onboarding, retaining, and growing accounts → Proven ability to convert cold prospects into loyal, high-value clients → Natural at upselling and cross-selling in ways that feel consultative, not transactional → Strong retention record built on genuine investment in client outcomes → Fluent across B2B and B2C environments, adapting strategy and communication to each stakeholder → Tech-enabled pipeline management using ZoomInfo, HubSpot, Excel, and Google Sheets I don't just manage accounts — I become a trusted growth partner for the businesses I work with. Currently open to Account Manager, Business Development, and Sales Manager roles across industries where relationships, trust, and results matter. 📩 Open to opportunities — let's connect.

Location

Ahmedabad

Work experience

Account Manager at MBS GLOBAL, Jul 2025 - Present · 11 mos, Ahmedabad, Gujarat, India, MBS Global is a total service solutions firm delivering strategic workforce and business partnerships to B2B clients across industries. In this role, I manage the full client lifecycle — from prospecting and pitching to onboarding, retaining, and growing accounts. I work closely with business decision-makers to understand their needs and deliver solutions that create lasting partnerships. Key responsibilities & contributions: → Identify and convert cold prospects into long-term B2B clients through targeted outreach and consultative selling → Manage and grow an active portfolio of accounts, focusing on retention, satisfaction, and revenue expansion → Execute upselling and cross-selling strategies that add genuine value to existing client relationships → Lead end-to-end client onboarding, ensuring a smooth transition and strong early engagement → Build and maintain a structured sales pipeline using ZoomInfo and HubSpot-style tracking via Excel & Google Sheets → Conduct cold calling campaigns to generate qualified leads and expand the client base → Collaborate with internal teams to align client expectations with service delivery Skills used: B2B Sales · Account Retention · Pipeline Management · Client Onboarding · Upselling & Cross-selling · Cold Calling · ZoomInfo · Excel · Google Sheets

Senior Business Development Executive at Alpstine technology, Jan 2024 - Jun 2025 · 1 yr 6 mos, Indore, Madhya Pradesh, India, Alpstine Technology is a forward-thinking firm operating at the intersection of Fintech and Marketing, delivering innovative solutions to a diverse client base. In this role, I drove new business growth by identifying, pitching, and converting prospects into long-term clients. Working primarily in a B2C environment, I developed a sharp understanding of consumer behaviour, tailored communication, and solution-based selling across the Fintech and Marketing space. Key responsibilities & contributions: → Generated a consistent pipeline of qualified leads through targeted outreach, cold calling, and relationship-driven prospecting → Delivered compelling client pitches that translated complex Fintech and Marketing solutions into clear, tangible value → Managed the full B2C sales cycle — from initial contact and needs assessment to closing and post-sale relationship management → Built and maintained strong client relationships, ensuring high satisfaction and long-term engagement → Provided marketing solutions tailored to individual client goals, acting as a trusted advisor rather than just a vendor → Tracked and managed leads, client interactions, and sales activity using Excel & Google Sheets for accurate pipeline visibility → Collaborated with senior stakeholders to refine pitching strategies and improve conversion rates Skills used: Lead Generation · Cold Calling · Client Pitching · B2C Sales · Fintech Sales · Marketing Solutions · Account Management · Relationship Building · Excel · Google Sheets

Business Development Executive at Skyawards Organization, Jun 2023 - Dec 2024 · 1 yr 7 mos, Ahmedabad, Gujarat, India

Education

Master of Business Administration, Marketing, Institute of Management Studies (IMS), Devi Ahilya Vishwavidyalaya (DAVV)

Bachelor of Business Administration - BBA, Finance, General, softvision college