Headline

Team Leader | Healthcare Operations | Training and development leader | Performance improvement | Quality &. Compliance | Claims Adjudication | US Healthcare Specialist | Configuration Specialist | US B1 Visa Holder

About

Experienced Team Leader with 8+ Years of experience in Training, Coaching, and Performance Development within the US Healthcare industry. skilled in Onboarding, Process improvement, Quality enhancement, HIPAA Compliance, and stake holders management. passionate about developing high performing teams, driving operational excellence and delivering exceptional customer experience. continuously focused on learning leadership growth and health care process invoation. Leading both Onshore Contact center and Offshore TPA operations.

Location

Bengaluru

AI stack

anthropic apis

claude code

gemini

metaai

Work experience

Team Lead at Zyter|TruCare, Feb 2026 - Present · 9 mos, Bengaluru, Karnataka, India

Team Lead at Infinite Computer Solutions, Oct 2025 - Jan 2026 · 4 mos, Bengaluru, Karnataka, India

Assistant Unit Manager - Process Training at Mphasis, Mar 2022 - Oct 2025 · 3 yrs 8 mos, Bengaluru, Karnataka, India

Training Specialist at Hinduja Global Solutions, Apr 2018 - Mar 2022 · 4 yrs

Education

Master of Business Administration, Finance, General, SHREE Institute of Technical Education

Bachelor's Degree, Business/Commerce, General, Sri Vasistah Degree College - Railway Kodur