Headline

Senior Manager, Corporate Relations | Building bridges between organizations and communities.

About

•Results-oriented corporate relations professional with 5 years of experience building and maintaining strong relationships with key stakeholders. • Proven ability to negotiate strategic partnerships, develop and execute effective communication plans, and manage crisis situations. • Skilled at identifying new business opportunities, analyzing market trends, and building trust with key stakeholders. Proven track record of increasing Clients satisfaction by 20% through targeted relationship-building initiatives.

Location

Mumbai

Work experience

Corporate Relations Manager at Sankatmochan, Apr 2024 - Present · 2 yrs 3 mos, Gorakhpur, Uttar Pradesh, India, • My cross functional responsibilities led me to engage in corporate & customer relations & taking care of the organization as a whole. • Strategic acquisitions of High Value Clients to generate goodwill & brand value. • Successfully identified a new business opportunity to enter hospitality target market. • Increased customer satisfaction by 20% through targeted relationship-building initiatives, including personalized communication campaigns, proactive issue resolution, and regular customer feedback surveys. • Reduced customer churn by 15% by improving customer service processes, implementing a customer loyalty program, and offering exclusive benefits to repeat customers.

Strategic Relationship Manager at Atlys, Nov 2023 - Feb 2024 · 4 mos, Mumbai, Maharashtra, India

Health and well-being at Career Break, Feb 2023 - Nov 2023 · 10 mos, Mumbai, Maharashtra, India

Cabin Crew at IndiGo (InterGlobe Aviation Ltd), 2019 - Jan 2023 · 4 yrs 1 mo, Mumbai, Maharashtra, India

Education

Bachelor of Commerce - BCom, Hiralal Ramniwas collage