---
title: "Charvi Sunil - Operations Representative in Bengaluru | Tal"
description: "Meet Charvi Sunil, Aspiring Associate Product Manager | Customer Experience in Banking | Product Discovery, User Research and AI-Driven Products. based in Bengaluru. AI stack includes claude code, lovable, and n8n."
image: "https://tal.club/meet/charvi-s/share-image"
---

# Charvi Sunil on Tal

## Headline

Aspiring Associate Product Manager \| Customer Experience in Banking \| Product Discovery, User Research and AI\-Driven Products\.

## About

Aspiring Associate Product Manager with a background in Life Sciences and experience in Customer Experience and Banking Operations\. Currently building expertise in Product Management, with a focus on AI\-driven products, product discovery, user research, UX analysis and data\-informed decision\-making\. My experience at Concentrix \(HSBC process\) has strengthened my customer empathy, problem\-solving and understanding of user pain points\. I'm also developing practical product skills through hands\-on case studies and projects\. Interested in APM opportunities across AI, SaaS, Healthcare, FinTech and E\-commerce\.

## Location

Bengaluru

## AI stack

claude code

lovable

n8n

notion

perplexity

ChatGPT

## Work experience

Operations Representative at Concentrix Daksh Pvt\. Ltd\., May 2025 \- Aug 2026 · 1 yr 4 mos, Bengaluru, \-Lead with your measurable results: 50–70 daily interactions, monthly QA above 85%, and NPS of 70–80\. \-Analyzed customer concerns and identified recurring issues to facilitate effective resolutions\. \-Consistently achieved monthly QA scores above 85% and NPS scores between 70–80\. \-Developed strong skills in customer engagement, problem\-solving, communication and operational processes\.

## Education

Bachelor of Science, Chemistry, Microbiology, Biotechnology, Jain \(Deemed\-to\-be University\)

[View the original profile](https://tal.club/meet/charvi-s)

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