Headline

Business Operations Analyst | Data & Business Analytics | SQL | ERP Systems | Performance Metrics & KPI Analysis | NASSCOM Certified Data Analyst (Gold)

About

NASSCOM Certified Data Analyst (Gold Category) with hands-on experience in business operations, data handling, and process management. Currently working as a Business Operations Analyst, managing client workflows, maintaining business data, and supporting operational processes. Regularly working with CRM systems, KPI tracking, and data validation to ensure accuracy and efficiency. Strong foundation in SQL, Excel, and data analysis, with the ability to work with structured data and support data-driven decision-making. Interested in identifying patterns, improving processes, and translating data into actionable business insights, with a focus on roles that combine business operations and analytics.

Location

Pune District

AI stack

cursor

opencode

Work experience

Business Operations Analyst at Nbiz Infosol Information Consultancy, Jan 2026 - Present · 7 mos, UAE, • Managing structured client communication workflows and maintaining accurate operational records and documentation • Tracking lead pipeline progression and ensuring data accuracy within internal systems • Maintaining and validating business data to ensure accuracy, consistency, and reliability for reporting • Assisting in organizing and analyzing operational and client data to support informed business decision-making • Contributing to KPI tracking by maintaining performance data and supporting reporting processes • Coordinating cross-functionally to ensure smooth execution and improve process efficiency.

Data Analyst Intern at Ai Variant, Aug 2025 - Jan 2026 · 6 mos, Bengaluru, Karnataka, India, • Collaborate with key stakeholders, product managers, and other business teams to understand business requirements. • Take ownership of problems and deliver end-to-end analysis. • Perform deep-dive analysis and present narratives with actionable insights and recommendations to stakeholders. • Work on e-commerce (site-level) data including (Traffic, CR, MIR, etc.) to Financials (Bookings, Gross Profit, Discount, Margin, Product Pricing, Shipping Cost, etc) to Marketing (Customer Acquisition, Traffic source, Marketing Channels, Engagement, etc) • Evaluate marketing performance including Customer Acquisition, Traffic Source, Marketing Channels, Engagement, etc. • Assess promotional campaigns using metrics like Campaign performance, Spend, ROAS, etc.

Education

Masters of business administration, operations and supply chain management and business analytics, Indira school of business studies mba

Bachelor of engineering, Civil Engineering, GH Raisoni institute of engineering and technology nagpur