Headline

Principal AI Product Manager | Strategic | |Agentic AI |Generative AI |Conversational AI | Business Development Manager AI | AI Expertise |IoT| GTM Automation |

About

My experience building enterprise B2B SaaS, AI-native, Platform, ERP, IoT and GIS products. Strong experience defining product vision,Protypes of AI Products,roadmap, GTM strategy, GTM Automation, AI product lifecycle, platform integrations, customer discovery, market validation, and cross-functional leadership. Delivered AI-powered automation, enterprise API platforms, CRM/ERP integrations, cloud-native solutions and data-driven products while partnering with Engineering, Sales, Customer Success and executive stakeholders. CORE EXPERTISE • Building AI Prototype Products- Expert • Platform Product Management • AI / Agentic AI / Generative AI • LLMs, RAG, Prompt Engineering • 0→1 Product Development • Go-To-Market Strategy • Customer Discovery & Market Validation • SaaS Platforms & API Ecosystems • CRM / ERP Integrations • AWS Cloud • Product Roadmaps • KPIs, ROI & Product Analytics • Agile / SAFe / Backlog Management .

Location

Bengaluru

AI stack

anthropic apis

claude code

n8n

notion

ChatGPT

Pinecone

Work experience

Principal Product Manager AI at Zendesk AI agents (Remote), May 2021 - Present · 5 yrs 6 mos, Bengaluru, Karnataka, India, work on contract

Industry Manager -Smart city| Regional Product Owner at Esri, Nov 2016 - Jun 2019 · 2 yrs 8 mos, Bangalore

Product Manager IoT at Software AG, Jul 2013 - Nov 2016 · 3 yrs 5 mos, Bangalore

Lead Product Consultant:Enterprise package solution ERP at DXC Technology, May 2012 - Mar 2013 · 11 mos

Product Lead at Tech Mahindra (formerly Mahindra Satyam), May 2010 - Apr 2012 · 2 yrs, Australia

Education

MBA, IT/E BUSINESS, CSM Institute of graduate studies.

BFSI, NIIT IFBI

Public links

github: https://github.com/smartcharrie