---
title: "Chandan Dwivedi - Associate | Customer Experience in New Delhi | Tal"
description: "Meet Chandan Dwivedi, Customer Experience | CRM & Escalation Management | B.Com (A&F) | SQL • Power BI • Data-Driven Decision Making based in New Delhi."
image: "https://tal.club/meet/chandan-dwivedi/share-image"
---

# Chandan Dwivedi on Tal

## Headline

Customer Experience \| CRM & Escalation Management \| B\.Com \(A&F\) \| SQL • Power BI • Data\-Driven Decision Making

## About

Customer Experience Specialist skilled in CRM, escalation management, and client support\. Experienced in client relations and issue resolution\. Pursuing a B\.Com \(Accounting & Finance\) at Delhi University, and proficient in MS Office, SQL Server, Power BI, and accounting\. Passionate about enhancing customer satisfaction, leveraging data insights, and driving business growth\.

## Location

New Delhi

## Work experience

Associate \| Customer Experience at AdvantageClub\.ai, Oct 2025 \- Present · 8 mos, On\-site

Campaign Associate at Healthians, Jul 2025 \- Oct 2025 · 4 mos, Gurugram, • Supported preventive care initiatives at Healthians, focusing on blood tests and personalized diet plans\. • Aimed to improve community health by identifying root causes of diseases\. • Collaborated with healthcare professionals to enhance patient awareness and engagement\. • Developed skills in health analysis, patient communication, and preventive care strategies\.

Associate \| Customer Delight at Radical Minds Technologies Pvt\. Ltd\., Apr 2023 \- Apr 2025 · 2 yrs 1 mo, Gurugram, • Collaborated with MakeMyTrip process teams to enhance customer experience and satisfaction\. • Focused on customer\-centric processes to improve service operations\. • Contributed to initiatives aimed at strengthening customer delight within the organization\.

## Education

Bachelor of Commerce \- BCom, Accounting and Finance, Delhi University

Commerce, Business/Commerce, General, VASANT VALLEY SCHOOL

[View the original profile](https://tal.club/meet/chandan-dwivedi)

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