Chanda Sethia profile photo 1 on Tal

Chanda Sethia

Engineering @ Uber AI Solutions

Bengaluru

7+ years of work experience

Uber AI Solutions
Oct 20251 yrPresent

Bangalore Urban

- I lead the Demand Platform engineering organization, a global team, which owns the enterprise gateway through which customers bring complex data problems to Uber AI Solutions and receive verified, production-ready datasets used to improve advanced AI models. - Lead development of a unified “single pane of glass” for the complete customer data-project lifecycle. The purpose is to transform fragmented/manual operational processes into a standardized platform, which is capable of supporting higher client volume and increasingly complex data requirements.
Cimpress
Dec 20222 yrs 2 mosJan 2025

Bengaluru, Karnataka, India

Cimpress Technology, the technology arm of mass customization leader Cimpress (CMPR), oversees the development of the Mass Customization Platform (MCP). This shared platform empowers eleven global portfolio companies, including Vistaprint, with essential marketplace and eCommerce capabilities, along with design, logistics, and data management tools. Held P&L responsibility for the eCommerce and Access domains, driving platform development through new initiatives and aligning efforts across portfolio companies. Led a global team of 100+ members across Engineering, Product, Design, Devops, Data and Support. Ensured optimal utilisation of the shared platform to unlock value and growth opportunities across Cimpress brands.
Coinbase
Jun 20211 yr 7 mosDec 2022

Bengaluru, Karnataka, India

As an Engineering Leader at Coinbase, I directed transformative initiatives within Coinbase’s Support Experience platform organization, building Unified HelpCenter experience across Coinbase apps and surfaces through AI-powered Self-serve and Automation charters. Spearheaded the development of a full stack Chat platform and integrated in-house ML models automated as workflow bots, driving impact towards Customer NPS and driving cost optimization towards the CX Ops org. As the second hire at Coinbase’s India Development Centre (IDC), established in 2021, I played a critical role in scaling the site from 2 to over 400 employees in approximately 18 months. Contributed significantly to shaping the IDC’s growth strategy, engineering culture, and cross-functional hiring processes. As a key member of the India leadership team, drove site-wide programs, including branding, campus engagement, engineering bootcamps, buddy programs, and daily operations to support the successful launch of Coinbase India. Recognized as a Culture Champion, instrumental in embedding foundational values and fostering a cohesive team identity at the IDC.
Atlassian
Mar 20201 yr 4 mosJun 2021

Bengaluru, Karnataka

Lead Scalability and Migration to Cloud use-cases of Jira Service Management(JSM) cloud. Enterprise customers represent the greatest value to Atlassian and JSM. Historically these customers gravitated to our Server/DC products. Working on a roadmap to ensure that the Cloud is Ready for Every customer. Also owned a tier0 service SLA for JSM cloud. JSM provides robust built-in SLAs (service level agreements), so teams can track how well they're meeting the level of service expected by their customers.
Pulse Secure
Oct 20171 yr 8 mosMay 2019

Bengaluru, Karnataka, India

Lead the Engineering effort for the Pulse Profiler product. Pulse Profiler, being part of policy secure appliance, delivers real-time visibility, insight, tracking and control of various categories of endpoints across the organization. Multiprocess python application uses fingerprinting techniques like DHCP, SNMP, NMAP, WMI, SSH to classify the devices and assign them different attributes. These attributes play a critical role in deciding the roles for both on-premise and remotely connecting devices.

Chanda’s AI Stack

claude
claude
cursor
cursor
gemini
gemini
lovable
lovable
openai
openai
Figma Make
Figma Make

Education

Visvesvaraya National Institute of Technology (VNIT), Nagpur

Bachelor of Engineering, Electronics

Visvesvaraya National Institute of Technology (VNIT), Nagpur

19994 yrs2003

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Headline

Engineering @ Uber AI Solutions

About

- Engineering leader with 22+ years of experience building and scaling enterprise platforms, cloud-native products, AI-enabled systems, and global engineering organizations across Uber, Cimpress, Coinbase, Atlassian, and IBM. - 9+ years of engineering leadership experience, leading Full-stack engineering organizations of 100+ members, successfully establishing multiple teams from the ground up. - Early leadership member of major India engineering centers, including scaling Coinbase India from employee #2 to 400+ and helping grow the Atlassian Jira Service Management engineering organization in India(grew from employee #3 to 45+). - Deep experience in 0→1 product development, platform engineering, AI/ML-enabled products, enterprise SaaS, distributed systems, organizational scaling, and global engineering leadership across India, North America, and Europe. Awards and Recognition - Coinbase Executive Star Award from the CTO/eVP of Coinbase for exceptional contributions to building the Coinbase India Engineering organization and driving site-level initiatives (2021). - IBM STG "Outstanding Technical Achievement Award" (OTAA) for significant contributions to the IBM Smart Analytics System project. - Recipient of Women Of Color (WOC) “Rising Star” award

Location

Bengaluru

AI stack

claude

cursor

gemini

lovable

openai

Figma Make

Work experience

Senior Engineering Manager at Uber AI Solutions, Oct 2025 - Present · 1 yr, Bangalore Urban, - I lead the Demand Platform engineering organization, a global team, which owns the enterprise gateway through which customers bring complex data problems to Uber AI Solutions and receive verified, production-ready datasets used to improve advanced AI models. - Lead development of a unified “single pane of glass” for the complete customer data-project lifecycle. The purpose is to transform fragmented/manual operational processes into a standardized platform, which is capable of supporting higher client volume and increasingly complex data requirements.

Senior Director of Engineering at Cimpress, Dec 2022 - Jan 2025 · 2 yrs 2 mos, Bengaluru, Karnataka, India, Cimpress Technology, the technology arm of mass customization leader Cimpress (CMPR), oversees the development of the Mass Customization Platform (MCP). This shared platform empowers eleven global portfolio companies, including Vistaprint, with essential marketplace and eCommerce capabilities, along with design, logistics, and data management tools. Held P&L responsibility for the eCommerce and Access domains, driving platform development through new initiatives and aligning efforts across portfolio companies. Led a global team of 100+ members across Engineering, Product, Design, Devops, Data and Support. Ensured optimal utilisation of the shared platform to unlock value and growth opportunities across Cimpress brands.

Engineering Leader at Coinbase, Jun 2021 - Dec 2022 · 1 yr 7 mos, Bengaluru, Karnataka, India, As an Engineering Leader at Coinbase, I directed transformative initiatives within Coinbase’s Support Experience platform organization, building Unified HelpCenter experience across Coinbase apps and surfaces through AI-powered Self-serve and Automation charters. Spearheaded the development of a full stack Chat platform and integrated in-house ML models automated as workflow bots, driving impact towards Customer NPS and driving cost optimization towards the CX Ops org. As the second hire at Coinbase’s India Development Centre (IDC), established in 2021, I played a critical role in scaling the site from 2 to over 400 employees in approximately 18 months. Contributed significantly to shaping the IDC’s growth strategy, engineering culture, and cross-functional hiring processes. As a key member of the India leadership team, drove site-wide programs, including branding, campus engagement, engineering bootcamps, buddy programs, and daily operations to support the successful launch of Coinbase India. Recognized as a Culture Champion, instrumental in embedding foundational values and fostering a cohesive team identity at the IDC.

Engineering Manager at Atlassian, Mar 2020 - Jun 2021 · 1 yr 4 mos, Bengaluru, Karnataka, Lead Scalability and Migration to Cloud use-cases of Jira Service Management(JSM) cloud. Enterprise customers represent the greatest value to Atlassian and JSM. Historically these customers gravitated to our Server/DC products. Working on a roadmap to ensure that the Cloud is Ready for Every customer. Also owned a tier0 service SLA for JSM cloud. JSM provides robust built-in SLAs (service level agreements), so teams can track how well they're meeting the level of service expected by their customers.

Engineering Manager at Pulse Secure, Oct 2017 - May 2019 · 1 yr 8 mos, Bengaluru, Karnataka, India, Lead the Engineering effort for the Pulse Profiler product. Pulse Profiler, being part of policy secure appliance, delivers real-time visibility, insight, tracking and control of various categories of endpoints across the organization. Multiprocess python application uses fingerprinting techniques like DHCP, SNMP, NMAP, WMI, SSH to classify the devices and assign them different attributes. These attributes play a critical role in deciding the roles for both on-premise and remotely connecting devices.

Education

Bachelor of Engineering, Electronics, Visvesvaraya National Institute of Technology (VNIT), Nagpur