Headline

Data Analytics & Engineering Intern | Tableau · SQL · Python | 2 Internships · 11 KPIs Tracked · Pipeline & Dashboard Delivery | 2026 Graduate

About

I am a Computer Science Engineering student at SeshadriI'm a CSE final-year student (2026) with hands-on experience in data analytics, dashboard development, and ITSM workflow analysis across two internships. At SmartBridge, I built 3+ Tableau dashboards tracking 8 KPIs across operational datasets cleaning multi-source data, resolving null values and duplicates, and translating stakeholder requirements into visual reports. At Impressico (ServiceNow), I analysed 20+ incident records using root-cause analysis, identified recurring failure patterns, and documented standardised resolution procedures that improved knowledge base coverage. Technical stack: Tableau · SQL · Python (Pandas, NumPy) · Excel · ServiceNow · Git I'm actively looking for a 6-month Data Analytics or Data Engineering internship where I can contribute to pipeline support, dashboard delivery, and data validation workflows. Portfolio: https://hema8102.github.io/portfolio/ GitHub: https://github.com/hema8102

Location

Vijayawada

Work experience

Data Analytics with Tableau at SmartBridge & APSCHE, Dec 2025 - Feb 2026 · 3 mos, Built a Tableau dashboards tracking 8 operational KPIs, enabling real-time monitoring of business performance metrics for stakeholder reporting. Cleaned and transformed multi-source datasets using Python (Pandas) and Excel resolving null values, format inconsistencies, and duplicate records; conducted EDA to surface trends and anomalies for business decision-making. Gathered and translated stakeholder requirements into Tableau reporting formats; presented data insights to non-technical audiences, improving visibility into operational performance.

Administration at SmartBridge & APSCHE, Jan 2025 - Apr 2025 · 4 mos, Monitored and validated ITSM incident pipelines, enforcing data integrity checks and process compliance across live workflows. Performed root-cause analysis on 20+ incident records, identified recurring failure patterns, and generated trend reports tracking resolution KPIs reducing repeat escalations and improving response documentation. Authored standardised troubleshooting SOPs, directly expanding knowledge base coverage and cutting first-response lookup time for the support team.

Education

Bachelor of Technology, Cse, Gudlavalleru Engineering College, Seshadri Rao Knowledge Village, Gudlavalleru, PIN-521356(CC-48)

Diploma of Education, Computer Engineering, A.A.N.M. & V.V.R.S.R. Polytechnic Gudlavalleru