Chaitrali Bhivde profile photo 1 on Tal

Chaitrali Bhivde

Application Support Engineer | Production Support | SQL | Linux | Autosys | Banking Domain

Pune/Pimpri-Chinchwad Area

5+ years of work experience

Infosys
Apr 20251 yr 3 mosPresent

Pune City, Maharashtra, India

Managing a team which investigate on batch failures, feed delays and feed transfer issues.  Coordinate and support quarterly maintenance activities, DR activities and documentations, along with creation of knowledge articles.  Working on streaming data platform to ensure smooth enriched data from source to sink, including upgrade, management issues-bugs fix, for confluent kafka.  Arrange and lead various call like MIM, incident calls, release call (Cab calls).  Coordinate with developments for change planned in production, verify UAT signoffs and support deployments for changes transition to production.  Perform post change checkouts after production deployment.  Manage incidents/problem/Service records by logging, analysing, testing, updating status of issues, follow up and successful closure of issues.
Infosys
Apr 20251 yr 3 mosPresent

Pune District, Maharashtra, India

Managed P1/P2 incidents, ensured resolution within SLA, reducing downtime impact Performed root cause analysis (RCA) and implemented preventive fixes Monitored applications using Splunk / monitoring tools, proactively resolving alerts Executed SQL queries for data validation and issue troubleshooting Handled job scheduling via Autosys, monitored batch failures and recovery Supported production deployments, ensuring zero-impact releases Coordinated with dev, infra, and business teams for critical issue resolution
LTIMindtree
Jul 20215 yrsPresent

Pune District, Maharashtra, India

LTIMindtree
Jul 20213 yrs 10 mosApr 2025

Education

Savitribai Phule Pune University

Master of Science - MS, Computer Science

Savitribai Phule Pune University

Savitribai Phule Pune University

Master of Computer Applications

Savitribai Phule Pune University

Join Chaitrali and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Chaitrali Bhivde on Tal

Headline

Application Support Engineer | Production Support | SQL | Linux | Autosys | Banking Domain

About

Application Support Engineer with 4.9+ years of experience in the Investment Banking domain, specializing in maintaining high availability and stability of critical production systems. Currently working on end-to-end production support, including incident management (P1–P4), problem analysis, deployment support, and monitoring. Proven ability to troubleshoot complex issues using SQL, Linux, and log analysis tools like Splunk, ensuring minimal downtime and adherence to SLAs. Key Highlights:• Managed critical production incidents and ensured quick resolution within SLA timelines• Hands-on experience with job scheduling tools like Autosys• Strong expertise in SQL (joins, query optimization) and Linux troubleshooting• Experience in monitoring, alert handling, and root cause analysis (RCA)• Worked in high-pressure environments supporting banking applications I am actively exploring opportunities where I can contribute to production stability, system reliability, and continuous improvement in a dynamic environment. Let’s connect if you’re hiring for Application/Production Support roles.

Location

Pune/Pimpri-Chinchwad Area

Work experience

Associate Analyst at Infosys, Apr 2025 - Present · 1 yr 3 mos, Pune City, Maharashtra, India, Managing a team which investigate on batch failures, feed delays and feed transfer issues.  Coordinate and support quarterly maintenance activities, DR activities and documentations, along with creation of knowledge articles.  Working on streaming data platform to ensure smooth enriched data from source to sink, including upgrade, management issues-bugs fix, for confluent kafka.  Arrange and lead various call like MIM, incident calls, release call (Cab calls).  Coordinate with developments for change planned in production, verify UAT signoffs and support deployments for changes transition to production.  Perform post change checkouts after production deployment.  Manage incidents/problem/Service records by logging, analysing, testing, updating status of issues, follow up and successful closure of issues.

Associate Analyst at Infosys, Apr 2025 - Present · 1 yr 3 mos, Pune District, Maharashtra, India, Managed P1/P2 incidents, ensured resolution within SLA, reducing downtime impact Performed root cause analysis (RCA) and implemented preventive fixes Monitored applications using Splunk / monitoring tools, proactively resolving alerts Executed SQL queries for data validation and issue troubleshooting Handled job scheduling via Autosys, monitored batch failures and recovery Supported production deployments, ensuring zero-impact releases Coordinated with dev, infra, and business teams for critical issue resolution

Senior Software Engineer at LTIMindtree, Jul 2021 - Present · 5 yrs, Pune District, Maharashtra, India

Senior Software Engineer at LTIMindtree, Jul 2021 - Apr 2025 · 3 yrs 10 mos

Education

Master of Science - MS, Computer Science, Savitribai Phule Pune University

Master of Computer Applications, Savitribai Phule Pune University