Headline

Principal Product Manager

About

Seasoned Product Leader with 20 years of experience in Fintech, specialising in Digital Banking, Payments, Cards, and mobile-first experiences across global markets. Currently driving high-impact product initiatives as a Product Director at Fiserv - leading strategic product initiatives, driving user adoption, and scaling products globally in a fast-paced environment. My journey spans contributing to renowned organisations like UBS, AMEX, Danske Bank, Fiserv, and thriving in agile startup ecosystems like Ondot (now part of Fiserv). I take pride in building product functions from the ground up, aligning diverse stakeholders, and presenting key initiatives to C-suite leaders. Highlights include growing CardHub with innovative feature sets that fuelled multi-fold revenue gains, and being part of the foundational team that established Product functions at GCC of Danske Bank in Bangalore. At the heart of it, I’m passionate about building products and crafting solutions that truly put customers first. Increasingly, I’m exploring how AI can transform product thinking and financial services. I bring a collaborative, results-focused mindset and am often recognized for my proactive, go-getter approach. Always open to conversations about the future of fintech, digital products, and building high-performing global teams.

Location

Bengaluru

AI stack

gemini

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ChatGPT

Microsoft Copilot

Work experience

Principal Product Manager at Fiserv, Jan 2024 - Present · 2 yrs 8 mos, Bengaluru, Karnataka, India, o I transitioned to Fiserv as part of acquisition of Ondot Systems (start-up). o Led end-to-end product development (ideation to GTM) with sole ownership of 11+ core functionalities within the CardHub App. o Developed the Product Strategy by defining value propositions for new features, identifying quick wins, and defining success criteria to enhance product adoption. o Spearheaded the app launch across thousands of banks within two years, achieving over 200% revenue growth. o Managed multi-level stakeholder expectations, collaborating with CEO, COO, Marketing, Sales, Support teams, and key financial institutions

Senior Product Manager at Fiserv, Jan 2023 - Dec 2023 · 1 yr, Bengaluru, Karnataka, India

Product Manager at Fiserv, Apr 2019 - Dec 2022 · 3 yrs 9 mos, Bengaluru, Karnataka, India

Lead Business Analyst at Danske Bank, Nov 2013 - Apr 2019 · 5 yrs 6 mos, Bengaluru Area, India, o Being among the first 10 employees of the GCC set-up, I established the Business Analyst function in India from ground up. Led the hiring, training, and process establishment for the product function in the GCC. o End-to-end ownership of the eSigning system transition to Bangalore and co-owned the core systems of Digital Customer Experience (Netbanking, CRM, and Advisory System) o Led full development lifecycle from requirements to release for critical projects, with significant financial impact.

Sr.Business Analyst at HCL Technologies, Jun 2012 - Nov 2013 · 1 yr 6 mos, Bangalore, Real-Time G3 Payments system for small value payments using ISO 20022 G3 Messaging standards

Business Analyst at Infosys, Nov 2003 - Nov 2010 · 7 yrs 1 mo, Bangalore

Education

Bachelor of Engineering, Electronics and Communications, Malnad College of Engineering Hassan

Vivekananda College of Education, Puttur