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Chaitra Biddappa

Senior TPM | Cloud & Cybersecurity | CISSP, PMP | Ex-IBM, Kyndryl, AmEx

Greater Bengaluru Area

10+ years of work experience

M3BI - A Zensar Company
Mar 20242 yrs 4 mosPresent

Hybrid

Mar 20242 yrs 4 mosPresent

Lead cybersecurity and infrastructure programs across security, infrastructure and business functions. Partnered with security, infrastructure, and engineering teams to track and resolve critical vulnerabilities and improve security posture. Drove vulnerability remediation initiatives achieving 98% SLA Compliance. Delivered executive reporting on risk posture, remediation progress, and program health to senior stakeholders across multiple global regions. Established governance cadences, RAID tracking, and executive risk reporting to improve remediation visibility and stakeholder accountability.
Kyndryl
Aug 20212 yrs 10 mosMay 2024

Oct 20185 yrs 6 mosMar 2024

Led large-scale infrastructure and cloud transformation programs across AWS, Azure, IBM Cloud, GCP, and Oracle Cloud, coordinating global teams of 30+ across US, Europe, and APAC. Managed program budgets exceeding $5M, including forecasting, cost tracking, and optimization — consistently delivered within budget. Turned around critical at-risk programs by establishing governance frameworks, aligning stakeholders, and driving execution in high-pressure environments. Delivered data centre exit and cloud migration initiatives, establishing governance via RAID logs, risk registers, and executive reporting. Achieved client NPS of 9.8 through strong execution, proactive communication, and stakeholder relationship management. Frequently entrusted with stabilizing high-risk or long-running programs, successfully bringing them back on track through structured execution and stakeholder alignment.
IBM
Feb 20165 yrs 7 mosAug 2021

Bangalore

IBM
Feb 20162 yrs 7 mosAug 2018

Drove governance oversight for a portfolio of enterprise IT programs, ensuring adherence to delivery, financial, and risk management standards. Conducted project audits and compliance reviews, ensuring adherence to delivery standards and financial controls. Produced executive dashboards and steering committee reporting packs for senior leadership. Reduced employee onboarding timelines from 45 days to 20 days by coordinating across multiple cross-functional teams, proactively resolving process bottlenecks, and driving weekly governance reviews to ensure candidate profiles progressed smoothly through each onboarding stage.

Education

St Joseph's

BE Electronic GmbH

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Headline

Senior TPM | Cloud & Cybersecurity | CISSP, PMP | Ex-IBM, Kyndryl, AmEx

About

Senior Program & Service Delivery Leader with 17+ years of experience leading cloud transformation, infrastructure modernization, cybersecurity governance, and enterprise technology programs. Proven track record managing multimillion-dollar portfolios, global delivery teams, executive stakeholder engagement, and complex transformation initiatives across AWS, Azure, GCP, IBM Cloud, and Oracle Cloud environments. CISSP and PMP certified, with expertise in governance, risk management, cloud migration, service delivery, and cybersecurity program leadership

Location

Greater Bengaluru Area

Work experience

Project Manager at M3BI - A Zensar Company, Mar 2024 - Present · 2 yrs 4 mos, Hybrid

Senior Technical Program Manager at American Express / M3Bi, Mar 2024 - Present · 2 yrs 4 mos, Lead cybersecurity and infrastructure programs across security, infrastructure and business functions. Partnered with security, infrastructure, and engineering teams to track and resolve critical vulnerabilities and improve security posture. Drove vulnerability remediation initiatives achieving 98% SLA Compliance. Delivered executive reporting on risk posture, remediation progress, and program health to senior stakeholders across multiple global regions. Established governance cadences, RAID tracking, and executive risk reporting to improve remediation visibility and stakeholder accountability.

Project Manager at Kyndryl, Aug 2021 - May 2024 · 2 yrs 10 mos

Senior Technical Program Manager at Kyndryl / IBM, Oct 2018 - Mar 2024 · 5 yrs 6 mos, Led large-scale infrastructure and cloud transformation programs across AWS, Azure, IBM Cloud, GCP, and Oracle Cloud, coordinating global teams of 30+ across US, Europe, and APAC. Managed program budgets exceeding $5M, including forecasting, cost tracking, and optimization — consistently delivered within budget. Turned around critical at-risk programs by establishing governance frameworks, aligning stakeholders, and driving execution in high-pressure environments. Delivered data centre exit and cloud migration initiatives, establishing governance via RAID logs, risk registers, and executive reporting. Achieved client NPS of 9.8 through strong execution, proactive communication, and stakeholder relationship management. Frequently entrusted with stabilizing high-risk or long-running programs, successfully bringing them back on track through structured execution and stakeholder alignment.

Project Manager at IBM, Feb 2016 - Aug 2021 · 5 yrs 7 mos, Bangalore

Project Management Officer at IBM, Feb 2016 - Aug 2018 · 2 yrs 7 mos, Drove governance oversight for a portfolio of enterprise IT programs, ensuring adherence to delivery, financial, and risk management standards. Conducted project audits and compliance reviews, ensuring adherence to delivery standards and financial controls. Produced executive dashboards and steering committee reporting packs for senior leadership. Reduced employee onboarding timelines from 45 days to 20 days by coordinating across multiple cross-functional teams, proactively resolving process bottlenecks, and driving weekly governance reviews to ensure candidate profiles progressed smoothly through each onboarding stage.

Education

St Joseph's

BE Electronic GmbH