Headline

Product Manager @ Alegeus | Turning Complex Healthcare & FinTech Needs into Intuitive Products

About

I'm a Product Manager with 10 years in US healthcare IT and fintech. At Alegeus, I own the participant experience web and mobile of a B2B2C benefits platform (HSA, FSA, HRA, COBRA) serving 30M+ consumers through health plans and TPAs. The work I'm proudest of: building a GenAI claims orchestration platform from zero to production. It cut claim adjudication from 4 days to about 60 seconds, auto-approves 80% of ~700 daily claims, and runs at roughly $0.07 per claim. What that project taught me is what I now look for in every product problem: the hard part of AI isn't the model, it's deciding what it's allowed to do, proving when it's right, and designing for when it isn't. Before Alegeus: population health management at HealthEC, where I found 50,000+ manual CMS submissions being done by hand, taught myself the CMS API, and drove the automation of the whole workflow. Before that, FHIR interoperability at UST Global, and CMS quality registries at Savy Software. The through-line: taking a complex, regulated, high-stakes workflow and making it feel simple to the person using it. Currently pursuing an Executive MBA in Product Management at the Institute of Product Leadership.

Location

Bengaluru

AI stack

claude code

claude

codex

gemini

lovable

claudecode

Work experience

Product Manager at Alegeus, May 2024 - Present · 2 y 6 mo, Hybrid

Product Owner, Mobile and Web Application at Alegeus, Apr 2022 - May 2024 · 2 yrs 2 mos, Remote, At Alegeus, I own the participant experience of our B2B2C Consumer-Directed Healthcare SaaS platform, used by 30M+ consumers through health plans and TPAs across the US. The project I'm proudest of is a GenAI-powered claims automation system I built from the ground up — from the first line of the concept to a live production system. It transformed a process that used to take 4 days into one that now resolves in about 60 seconds, with 80% of claims handled fully autonomously and the rest routed intelligently to human reviewers, all while holding to strict compliance and accuracy standards. Beyond the AI work, I led a multilingual expansion that drove over 100,000 new account conversions, redesigned our onboarding experience using funnel and behavioral data that lifted our customer satisfaction scores by 10 points, and introduced AI-powered identity verification that removed manual document review from account opening entirely. Across all of it, the throughline has been the same: taking something complex, slow, and manual, and making it fast, trustworthy, and simple for the person on the other end.

Business Analyst at UST, Jul 2021 - Apr 2022 · 10 mos, At UST Global, working on a healthcare interoperability platform for LexisNexis Risk Solutions, I helped bridge the gap between fragmented healthcare data and a scalable, connected system. I built a proof of concept for FHIR-based API endpoints that aggregated member, provider, and clinical data — work that became the foundation for stakeholder buy-in on a much larger interoperability initiative. I also authored the API documentation and specifications that cut partner integration time by 40%, and ran requirement-elicitation workshops that turned high-level business asks into clear, actionable user stories our engineering team could build against without ambiguity.

Business Analyst at HealthEC, LLC, Aug 2017 - Jul 2021 · 4 yrs, HealthEC's population health management platform is Best in KLAS-rated, and my four years there taught me how much value there is in aggregating messy healthcare data into something clinicians and providers could actually act on. One of my proudest moments was noticing that our team was manually processing over 50,000 CMS quality submissions every year — so I taught myself the CMS Submission API from scratch, using nothing but the Swagger documentation, and delivered the integration that automated the entire workflow end to end. I went on to own requirements for our Measure Registry platform, which supported over 25,000 clinicians and contributed more than $1M in CMS-aligned program revenue, and I architected the data-transformation logic that cut manual reconciliation effort by 80%. When COVID hit, I drove a rapid analytics initiative across 100,000 patient records to identify high-risk individuals so providers could reach out proactively — work that felt less like a project and more like a responsibility.

Associate Business Analyst at FIGmd, Inc., Apr 2016 - Jul 2017 · 1 yr 4 mos, Savy Software (FIGmd, later acquired by MRO Corp.) was where my career in healthcare product began, and it set the tone for everything that followed. I researched a brand-new CMS regulation the moment it was introduced, brought recommendations straight to our VP of Product, and authored the requirements that shaped our platform's roadmap in response — a level of ownership I didn't expect to have so early in my career. I also contributed to a compliance data registry that ultimately served over 200,000 providers across 22,500+ practices and 121 million patient records, working with some of the most recognized names in specialty medicine. And I led the launch of a self-service signup portal with an integrated payment gateway that cut user activation time in half — my first real taste of building something end to end and watching it work.

Education

Executive Master of Business Administration, Product management, Institute of Product Leadership

Bachelor of Engineering (BE), Electrical, Electronics and Communications Engineering, G.H. Raisoni College of Engineering(GHRCE), Nagpur