Chaitanya Kotturu
Senior Technology Leader | Product Development | Shared Services | Transformation
Greater Bengaluru Area
22+ years of work experience
Jan 20233 yrs 10 mosPresent
Bengaluru, Karnataka, India
Jan 20233 yrs 10 mosPresent
Lead globally distributed engineering managers and engineering teams responsible for platform engineering, software engineering enablement, cloud operations, reliability engineering and shared services supporting Dell APEX and strategic SaaS product portfolios.
Jul 20139 yrs 7 mosJan 2023
Bangalore
Jun 20139 yrs 8 mosJan 2023
Owned workforce planning, vendor engagements, capacity forecasting and budgetary planning for global engineering organizations supporting strategic business programs.
Jan 20094 yrs 6 mosJun 2013
Bangalore
Ensure highest quality standards of all the deliverables
Ensure all SLA criteria such as critical or non-critical PDD, UAT defects, process compliance and effort deviation are within the defined SLA limits.
Build cohesive team and create hormonal environment for peak performance
Track the progress of all the requests and track them to closure.
Handled client escalations effectively and also define process improvement to avoid any future escalations.
Report status of the high priority and critical requests to client managers on regular frequency and ensure any deviation or potential issues are highlighted in advance to get the management support.
Zero attrition after taking over the project
Ensured 100 % SLA adherence
Handled multiple highly visible client requests successfully.
Jun 20088 mosJan 2009
Feb 20085 mosJun 2008
Process adherence
Performance tuning of DB2 stored procedures
Design and build DB2/Cobol stored procedures
Unit Testing and UAT support
User interaction for building Data Maps
Requirement gathering and requirement analysis.
Preparing detailed design and pseudo coding.
Construction of code and unit testing.
Production release review and Installation.
Technical mentoring.
Quality related activities and documentation.
Review of documents, Design, Code , Test Plan and Test results
Feb 20084 mosMay 2008
Feb 20044 yrsJan 2008
20044 yrs2008
Received transition from the Bank of America Employees.
Set up offshore team and trained the team remotely and took over the application support from bank of America employees.
Handled Severity 1 and Severity 2 issues effectively within SLA.
Suggested improvements in the mainframe processing and implemented the same in production effectively.
Provided innovative ideas to automate the application support and hence reduced the effort put in support so that I could utilize the resources for more of development work.
Worked on Pre-sales activities like due-diligence and proactive proposal and was able to expand my team from 4 to 7.
Prepared Analysis documents, reviewed the automation tools and supervised mainframe implementation processes.
Prepared System documentation and support documentation keeping in view of continuity plan.
Primary contact for the entire production activities within application.
Performed the role of production manager.
Team building, streamlining and stabilizing project.
Pre-sales activities like Proposal writing and due diligence.
Involved in recruitment drives conducted by employer
Actively involved in development of IBDIR product for Image based duplicate detection.
Prepared design documents and supervised in successful implementation of IBDIR.
Guided the team in other enhancements of the project.
Reviewed the Installs implemented by the team.
Worked towards the revenue realization by maintaining proper junior/senior ratio, reducing the project expenditure.
Implemented cross platform training as backup Plan
Chaitanya’s AI Stack
Education
Bachelor of Technology (B.Tech.), ece
MGVR College of Engineering
kendriya vidyalaya
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