Chaitanya Gawade • on Tal
Headline
Systems Administrator & Technical Lead @TCS | Windows Server 2008–2022 | Active Directory | WSUS | Microsoft Intune | Azure AZ-900 | Business Japanese | Open to Work
About
Systems Administrator & Technical Lead with 6.8 years of enterprise IT experience at TCS, delivering infrastructure operations, endpoint management, and team leadership across Japanese, EMEA, and US enterprise environments. Built on a foundation that spans SAP ABAP development, IT monitoring, and full-stack Windows Server administration — I bring a rare combination of technical depth, cross-functional exposure, and operational leadership that most infrastructure professionals at this level don't carry. What I do: Managing enterprise Windows Server infrastructure (2008–2022), Active Directory, Group Policy, WSUS-based patch management, and Microsoft Intune endpoint management — in a high-accountability environment where even operational portals run in Japanese. I lead a team of engineers across shifts, handle escalations, drive SOP development, and maintain 98%+ SLA adherence across 2,000+ annual tickets on ServiceNow. What sets me apart: Operating in a Business Japanese enterprise environment for nearly 7 years has built a level of process discipline, cross-cultural communication, and operational precision that is genuinely uncommon in Indian IT infrastructure roles. I've maintained NPS 8+ and consistent CSAT benchmarks — not by following scripts, but by owning outcomes. Where I'm headed: Actively pursuing AZ-900 Azure certification and building deeper cloud administration skills. My target is a Senior Systems Administrator or Infrastructure Lead role where I can apply my on-prem depth, grow into hybrid cloud, and lead teams that take infrastructure seriously. Currently open to roles in Pune, Mumbai, Delhi NCR and remote/hybrid opportunities across India. Let's connect if you're building infrastructure teams that value ownership, precision, and technical leadership.
Work experience
Microsoft O365 Administrator Japan Ops at Tata Consultancy Services, Aug 2022 - Present · 3 yrs 11 mos, Pune, Maharashtra, India
System Monitoring Japan Ops at Tata Consultancy Services, Mar 2021 - Aug 2022 · 1 yr 6 mos, Pune, Maharashtra, India
SAP XI/PI/PO Consultant at Tata Consultancy Services, Jul 2020 - Mar 2021 · 9 mos, Pune, Maharashtra, India
Education
Master of Science, Computer Science, Savitribai Phule Pune University
Bachelor of Science, Computer Science, Savitribai Phule Pune University
