Headline

Fintech Payments || Team Management || Q-commerce|| Performance Marketing || Lead Generation || B2B

About

There’s something exciting about solving real problems, working with people, and taking full ownership of what you do — and that’s exactly what pulled me into the journey I’m on today. I got my start at Paytm, where I worked on lead generation and onboarded merchants using QR code systems. That experience gave me my first real look into how businesses run at the ground level and taught me how to build trust, communicate clearly, and support customers from day one. Later, I moved into SaaS sales, working with finance companies and founders to help them choose the right software for their needs. I was involved across the board—from generating leads and explaining the product to offering ongoing support and follow-ups. These days, I’m stepping more into the operations side. My current role involves arranging meetings, onboarding clients, walking them through billing software, conducting audits, managing procurement for stores, and assigning responsibilities to store teams. I also make it a point to maintain strong, long-term relationships with merchants, ensuring they get support that actually lasts. While sales gave me a strong foundation, operations is where I’ve found my real interest. I enjoy being behind the scenes, making sure things run smoothly, and helping both teams and clients get the most value from the work we do. 📩 Always happy to connect: mohancn663@gmail.com || More updates coming soon! ||

Location

Bengaluru

AI stack

gemini

meta

ChatGPT

ChatGPT Images

Work experience

Territory Manager at PhonePe, Feb 2024 - Apr 2026 · 2 yrs 3 mos, Managed end-to-end sourcing, hiring, and onboarding of field sales executives to build and scale a high-performing local territory team from scratch. Commanded a high-velocity field force of 8–15 sales executives, owning end-to-end territory performance, resource allocation, and target mapping. Instituted structured daily gate meetings and a real-time 3-hour review cadence to monitor pipeline velocity, boost field engagement, and ensure alignment. Enforced rigorous productivity benchmarks (20+ valid touchpoints daily per executive), driving consistent delivery of 35–40 smart speaker deployments per month per executive. Analyzed localized sales data to identify lagging markets; strategically redeployed high-performing agents to optimize market penetration and reverse negative growth trends. Mentored underperforming personnel through active field coaching, successfully bridging competency gaps to build a highly collaborative, target-surpassing team.

Business Development Executive at Open Financial Technologies, Nov 2021 - Dec 2022 · 1 yr 2 mos, Bengaluru, Karnataka, India, Spearheaded a dedicated P&G client initiative, onboarding retail MSMEs by pitching custom 15-day interest-free credit lines to expand product purchasing power. Maintained high-frequency field coverage conducting 10–15 retail visits daily, expanding the financial platform's merchant ecosystem. Evaluated merchant financial eligibility and navigated end-to-end documentation to facilitate tailored business loan disbursements of up to 10 Lakhs.

Operations Executive at Wicked Ride, Aug 2019 - May 2020 · 10 mos, Bengaluru, Directed and managed a team of 10–15 operational members under the guidance of the Hub Manager, overseeing daily shift scheduling, roster planning, and attendance tracking. Spearheaded end-to-end custody and accountability of daily fleet assets, minimizing losses and ensuring optimal resource readiness. Supervised daily asset allocation, optimizing facility workflows to seamlessly hit a high-volume throughput target of 100–150 vehicles. Maintained strict adherence to operational compliance guidelines, minimizing transaction errors and preserving system data integrity.

Field Sales Executive at Ladco Crest Wealth, Dec 2017 - Jul 2019 · 1 yr 8 mos, Bengaluru, Owned the end-to-end sales lifecycle for premium retail banking products, focusing primarily on high-value personal and home loans to expand the firm's asset portfolio. Sourced and converted qualified prospects via strategic field visits and targeted telecalling, consistently achieving monthly disbursement targets of up to 10 Lakhs. Executed rigorous document verification and pre-screening to match internal credit criteria, coordinating closely with internal risk teams to accelerate loan processing.

Sales Executive at Paytm, Sep 2016 - Feb 2017 · 6 mos, Pioneered early-stage digital payment adoption by onboarding 10–15 retail merchants daily through hyper-local territory mapping. Educated newly onboarded retail partners on safe digital payment practices, QR features, and application tools to maximize daily platform transaction volumes. Compiled accurate daily logs of customer interactions, onboarding metrics, and field performance tracking for weekly management reviews.

Education

Bachelor of Technology - BTech, Electronics and Communications Engineering, BIT Institute of Technology - India

Bachelor's Degree, IBVE - Institute of Basic and Vocational Education