Headline

Manager @ HCLTech | Change & Release Management, Client Coordination

About

With over a decade of experience in IT project management and governance, I currently lead as a Manager at HCLTech, driving large-scale projects with a focus on Change & Release Management and client communication. Leveraging my Certified ScrumMaster® (CSM®) and Project Management Professional (PMP) certifications, I oversee end-to-end project lifecycles, ensuring alignment with strategic goals and delivering results on time and within budget. At HCLTech, I work alongside cross-functional Agile/Scrum teams, utilizing tools like JIRA, MS Project, and ServiceNow to enhance performance visibility and maintain SLA adherence. By implementing Lean and Six Sigma methodologies, I contribute to process optimization and operational efficiency, ensuring measurable value for stakeholders. My commitment to collaboration and quality delivery underpins my mission to drive impactful project outcomes.

Location

Bengaluru

AI stack

claude

gemini

Work experience

Manager at HCLTech, Jul 2024 - Present · 2 yrs 3 mos, Bengaluru, Karnataka, India, Successfully managed end-to-end project lifecycles, overseeing scope, schedule, and budget across projects valued at $1M+, ensuring 100% on-time and within-budget delivery. Led cross-functional Agile/Scrum teams of up to 20 members, consistently meeting or exceeding client KPIs and delivery goals by 15–20%. Coordinated stakeholder engagement, requirements gathering, and change management, improving communication efficiency and reducing project turnaround time by 25%. Leveraged JIRA, MS Project, and ServiceNow to track progress, automate reporting, and enhance performance visibility, achieving 98% SLA adherence. Implemented Lean and Six Sigma methodologies to streamline workflows and eliminate process bottlenecks, boosting operational efficiency by 30%.

Specialist PMO at Moonraft Innovation Labs, Dec 2021 - Sep 2023 · 1 yr 10 mos, Bengaluru, Karnataka, India, Supported project governance across multiple concurrent IT projects by monitoring KPIs, budgets, risks, and deliverables, ensuring 95% project compliance and timely execution. Developed and maintained interactive dashboards and reports using MS Project, JIRA, and Power BI, enhancing project visibility and reducing reporting time by 40%. Ensured adherence to PMO standards and quality frameworks (Agile, Waterfall, PMP), contributing to consistent project audit scores above 90%. Assisted in resource planning, capacity management, and process optimization, improving team utilization and boosting project performance by 25%.

Senior Software Test and Support Engineer at Speed Step IT solutions for fashion companies GmbH, Nov 2019 - Dec 2021 · 2 yrs 2 mos, Coimbatore, Tamil Nadu, India, Implementation of PLM Software and Customer Support provided to the End Users. Data Migration and User Training. Manual Testing and Product Installation.

Senior Software Test Engineer at SIERRA ODC Private Limited, India, Mar 2017 - Jul 2019 · 2 yrs 5 mos, Greater Coimbatore Area, Served as a Senior Software Test Engineer where my day to day activities included, Conducting Daily Scrums, Facilitating Team Members to get the Product Requirement is met and Delivered to the Client. Handled a team of 10-15 Members. Represented Company in Onsite for Requirement gathering, Providing Demo to Stake holders and User Training to End users.

Software Test Engineer at MagnusVista Technologies - India, Oct 2013 - Mar 2017 · 3 yrs 6 mos, Greater Coimbatore Area

Education

Adithya Institute of Technology

G.Ramasamy Matriculation Higher Secondary School