Biswatma Bibhu Darshi Paital profile photo 1 on Tal

Biswatma Bibhu Darshi Paital

Founder’s Office| AI Initiatives | Convin | Datoms | Bajaj Auto | NIT-R

Bengaluru

5+ years of work experience

Convin
Jan 20251 yr 10 mosPresent

Bengaluru, Karnataka, India

✅Project: Improving Retention and Product Adoption (Click on see more..) Department: Customer Success Start Month: August 2025 End Month: In progress Key focus areas: - Monitor the performance of 10 Sr.CSMs - Understand the patterns of utilisation of Convin’s products - Develop frameworks to gauze utilisation and flag out adoption gaps - Build mitigation strategies ✅Project: MVP Rollout of Agentic AI Sales Agent for D2C businesses Department: Product Management Start Month: July End Month: In Progress Key focus areas: - Deploy fast, gather feedback faster and help product team iterate the fastest - Coordinate with CX stakeholders to run the pilots, track the performance of AI agent, and finally deduce the ROI potential for long term deal. - Surveying and solutioning the process landscape to ensure AI agent fitment ✅Project: Solution Engineering Framework Department: Solution Engineering Start Month: May 2025 End Month: July 2025 Key focus areas: - Streamlining the operational strategy for solution engineers team - Building the framework for easy solution documentation and easier consumption by customer teams and internal implementation, CSM teams - Ensuring high quality of Solutioning by random quality checks and logic based questioning Operating at the intersection of strategy, execution, and cross-functional leadership. Driving key initiatives to enhance product adoption, optimize internal processes, and scale implementation strategies. Spearheading intrapreneurial efforts to foster innovation within the organization. Key Focus Areas: • Business strategy and execution • Cross-functional collaboration and leadership • Process optimization and operational excellence
Convin
Oct 20231 yr 3 mosDec 2024

Managed end-to-end implementation strategy, ensuring seamless customer onboarding, product delivery, and integrations. Reduced client time-to-live by 50% through process optimization and automation. Developed an automated front-end configuration system, reducing dependency on integration teams. Achieved an ARR realization of $400K in the first quarter as Implementation Lead.
Convin
Oct 20221 yrSep 2023

Bengaluru, Karnataka, India

Oversaw the entire client lifecycle post-sales, ensuring seamless onboarding and integration. Designed and implemented the first structured client onboarding framework, reducing onboarding time from 3 months to 1 month. Drove $1M in ARR realization by optimizing client engagement and deployment strategies.
DATOMS
May 20211 yr 5 mosSep 2022

Bengaluru, Karnataka, India

Led post-sales lifecycle, including onboarding, retention, and upsell/cross-sell strategies for an IoT-SaaS platform. Retained ARR of ₹30 lakh and drove an additional ₹20 lakh through upsells. Launched Datoms Academy Training Program, increasing client adoption and remote service capability by 20%.
Bajaj Auto Ltd
Nov 20206 mosApr 2021

Developed automation tools and system workflows for electric vehicle technologies. Built an automated CAN signal diagnostic tool using Python, improving debugging efficiency. Designed Battery Swapping System Step Flow Diagram, influencing embedded system development for Yulu Miracle 2.0.

Biswatma’s AI Stack

claude code
claude code
claude
claude
codex
codex
cursor
cursor
elevenlabs
elevenlabs
gemini
gemini

Education

National Institute of Technology Rourkela

Bachelor of Technology, Electrical and Electronics Engineering

National Institute of Technology Rourkela

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Headline

Founder’s Office| AI Initiatives | Convin | Datoms | Bajaj Auto | NIT-R

About

Most AI products don’t fail because of technology. They fail after the demo, during onboarding, implementation, and monetization. I work at the intersection of AI, operations, and revenue. Over the last few years, I’ve helped AI & SaaS companies: •Reduce time-to-live by up to 50% •Unlock $1M+ ARR post-sales •Scale AI deployments across real customers (not just pilots) •Turn complex AI solutions (Voice Bots, Auto QA, LLMs) into business outcomes Currently working in the Founder’s Office at an Agentic AI company, where I drive: •AI product monetization •Post-sales & implementation strategy •Cross-functional execution (Sales × Product × Ops) •Revenue realization and operational scalability What I specialize in: •AI Implementation → Revenue Acceleration •Post-sales monetization & ops design •AI Voice & QA deployments with business KPIs •Fixing slow go-lives, low adoption, and ARR leakage I don’t build AI for demos. I build systems that go live, get used, and make money. If you’re a founder or operator struggling with: •AI pilots not converting •Long onboarding cycles •Customers not seeing value fast enough Happy to exchange notes.

Location

Bengaluru

AI stack

claude code

claude

codex

cursor

elevenlabs

gemini

Work experience

Founder’s Office at Convin, Jan 2025 - Present · 1 yr 10 mos, Bengaluru, Karnataka, India, ✅Project: Improving Retention and Product Adoption (Click on see more..) Department: Customer Success Start Month: August 2025 End Month: In progress Key focus areas: - Monitor the performance of 10 Sr.CSMs - Understand the patterns of utilisation of Convin’s products - Develop frameworks to gauze utilisation and flag out adoption gaps - Build mitigation strategies ✅Project: MVP Rollout of Agentic AI Sales Agent for D2C businesses Department: Product Management Start Month: July End Month: In Progress Key focus areas: - Deploy fast, gather feedback faster and help product team iterate the fastest - Coordinate with CX stakeholders to run the pilots, track the performance of AI agent, and finally deduce the ROI potential for long term deal. - Surveying and solutioning the process landscape to ensure AI agent fitment ✅Project: Solution Engineering Framework Department: Solution Engineering Start Month: May 2025 End Month: July 2025 Key focus areas: - Streamlining the operational strategy for solution engineers team - Building the framework for easy solution documentation and easier consumption by customer teams and internal implementation, CSM teams - Ensuring high quality of Solutioning by random quality checks and logic based questioning Operating at the intersection of strategy, execution, and cross-functional leadership. Driving key initiatives to enhance product adoption, optimize internal processes, and scale implementation strategies. Spearheading intrapreneurial efforts to foster innovation within the organization. Key Focus Areas: • Business strategy and execution • Cross-functional collaboration and leadership • Process optimization and operational excellence

Lead - Implementation at Convin, Oct 2023 - Dec 2024 · 1 yr 3 mos, Managed end-to-end implementation strategy, ensuring seamless customer onboarding, product delivery, and integrations. Reduced client time-to-live by 50% through process optimization and automation. Developed an automated front-end configuration system, reducing dependency on integration teams. Achieved an ARR realization of $400K in the first quarter as Implementation Lead.

Customer Onboarding Manager at Convin, Oct 2022 - Sep 2023 · 1 yr, Bengaluru, Karnataka, India, Oversaw the entire client lifecycle post-sales, ensuring seamless onboarding and integration. Designed and implemented the first structured client onboarding framework, reducing onboarding time from 3 months to 1 month. Drove $1M in ARR realization by optimizing client engagement and deployment strategies.

Customer Success Manager at DATOMS, May 2021 - Sep 2022 · 1 yr 5 mos, Bengaluru, Karnataka, India, Led post-sales lifecycle, including onboarding, retention, and upsell/cross-sell strategies for an IoT-SaaS platform. Retained ARR of ₹30 lakh and drove an additional ₹20 lakh through upsells. Launched Datoms Academy Training Program, increasing client adoption and remote service capability by 20%.

R&D - Vehicle Systems (EV Team) at Bajaj Auto Ltd, Nov 2020 - Apr 2021 · 6 mos, Developed automation tools and system workflows for electric vehicle technologies. Built an automated CAN signal diagnostic tool using Python, improving debugging efficiency. Designed Battery Swapping System Step Flow Diagram, influencing embedded system development for Yulu Miracle 2.0.

Education

Bachelor of Technology, Electrical and Electronics Engineering, National Institute of Technology Rourkela

Public links

biswatmapaital.vercel.app: https://biswatmapaital.vercel.app/