Headline

Banker in Profession, handling clients of Business Banking.

About

Exploring New Frontiers: The Intersection of Banking and Fintech With 18 years of experience in banking, particularly in Affluent Relationship Management, I’ve had the privilege of witnessing the evolution of financial services firsthand. As technology continues to reshape the industry, I find myself increasingly drawn to the fintech space and its potential to revolutionize the way we bank. Having worked closely with clients to manage their wealth and financial goals, I understand the importance of trust, efficiency, and personalization in financial services. Fintech offers an exciting opportunity to blend these traditional values with cutting-edge technology, such as AI, blockchain, and digital banking, to create more seamless, accessible, and innovative solutions. As I embark on my journey to transition into the fintech sector, I’m actively upskilling in areas like artificial intelligence and data analytics to better understand how these technologies can enhance the customer experience. I’m excited to explore new challenges, collaborate with innovative minds, and contribute my knowledge of relationship management and banking to the fintech ecosystem. If you're in the fintech space or working on projects at the intersection of finance and technology, I’d love to connect and exchange insights. Here’s to embracing the future of finance! #Fintech #Banking #AI #DigitalTransformation #CareerTransition #FinancialInnovation

Location

Bengaluru

AI stack

claude code

gemini

openai

Work experience

Assistant Vice President - Affluent Banking - Business Relationship Management at YES BANK, Dec 2017 - Present · 8 yrs 11 mos, Bengaluru, Manage a portfolio of high-net-worth clients, delivering fintech-driven financial solutions for investments, insurance, and digital banking products. Achieved 30% growth in assets under management (AUM) by leveraging digital client acquisition strategies and innovative financial technologies. Fostered a 20% increase in client satisfaction by implementing cutting-edge fintech advisory services. Collaborated with cross-functional teams to introduce digital financial services, including investment platforms and fintech-enabled credit products.

Business Relationship Leader (CA) at YES BANK, Oct 2016 - Dec 2017 · 1 yr 3 mos, Bengaluru, Karnataka, India, Managing a team of Sales officers / BRPs, providing support and driving them to achieve their Current account numbers & value and motivating them to earn their incentives month on month according to their Goal Sheets. Conducting campaigns (viz.Yes Community events) & driving entire branch resource to actively participate for generation of maximum leads across Liabilities (CA, SA & FD) and Assets (viz. Personal/Auto/Home loans). Ensuring Onboarding, value build up and AQB maintenance of accounts acquired and proactively assisting them on their queries to their maximum satisfaction. Cross-sell of other products viz. SA, POS, CMS, BNA and TFx to increase the customer hooks to the bank and to further deepen the customer stickiness adding value to existing relationships.

Branch Sales Manager at ICICI Bank, Oct 2010 - Oct 2016 · 6 yrs 1 mo, Bengaluru, Karnataka, India, managing a team size of 7 Sales Officers, providing support and driving them to get incentives by overachieving their pre-planned business targets • Motivating branch staff to generate more leads from walk-in customers achieving month on month Target and KRA. Shouldering sales target of branch spread across Liabilities and Assets, by meeting high net worth individuals, cold calls and tele- calling. Providing Financial planning to customers & Cross-selling of TPP(LI, GI & MF). Arranging campaigns(viz. Drawing competition for children in apartments, Health check-ups for Senior citizens & Ladies, etc.) & driving entire branch resource to actively participate in the generation of maximum

Senior Relationship Manager at Way2Wealth, Religare Securities, Reliance Money, IndiaBulls Securities, Aug 2005 - Oct 2010 · 5 yrs 3 mos, Bengaluru, Karnataka, India, Demonstrated outstanding expertise in introducing customers to the online trading platform to invest or trade in major equity & commodity exchanges of India, i.e.; NSE, BSE & MCX. Attained a strong track record of handling a Portfolio of 75 Customers with an AUM of INR 6.5 Cr. Having the credential of promoting excellent customer relationships by consistently providing premier customer satisfaction with a friendly demeanour, can-do attitude, and willingness to help at all times. Set a high standard of accomplishment in maintaining various reports including MIS for monitoring the movement of key business indicators to facilitate decision-making and fruitful dissemination of information. Employed strong leadership skills in managing a team of 3 Relationship Managers. Drove the initiative to ensure maximum customer satisfaction and promote a delightful customer experience.

Education

Management Development Program, Business Administration and Management, General, Indian Institute of Management Raipur

Master of Business Administration - MBA, Business/Commerce, General, SRM IST Chennai