Headline

Process Lead at Capgemini Technology Services Pvt. Ltd.(OTC- Cash Applications) ll Ex-Process Developer & Subject Matter Expert at Genpact ll OTC Billing

About

I am a dedicated Cash Application Analyst (OTC) with experience in managing end-to-end cash application, account reconciliation, and billing processes for global clients. Skilled in accurately applying payments, resolving discrepancies, and maintaining customer accounts, I ensure smooth financial operations within the Order-to-Cash cycle. Key strengths include: Expertise in cash posting, invoice reconciliation, and dispute resolution Strong knowledge of OTC processes, billing accuracy, and account management Proficiency in analyzing reports to track payment trends and improve process efficiency Commitment to delivering high-quality customer service and ensuring compliance with financial standards I thrive in collaborative environments and take pride in problem-solving with precision, efficiency, and accountability.

Location

Greater Kolkata Area

Work experience

Process Lead at Capgemini, Apr 2026 - Present · 4 mos, Kolkata · Hybrid, I’m delighted to share that I’ve started my new role as a Process Lead at Capgemini India. Grateful for everyone who supported me along the way. Excited to learn, grow, and contribute to meaningful outcomes in this new role. #Gratitude #NewBeginnings #Capgemini #Growth

Senior Associate at Capgemini, Mar 2024 - Apr 2026 · 2 yrs 2 mos, Kolkata · Hybrid

Process Developer at GENPACT, Sep 2022 - Mar 2024 · 1 yr 7 mos, Kolkata, West Bengal, India

Accountant at DUCKBACK WATERPROOF WORKS PRIVATE LIMITED, Sep 2021 - Jul 2022 · 11 mos, Kolkata, West Bengal, India

Accounts and Back Office Executive at FastInfo Legal Services Pvt. Ltd., Dec 2020 - Sep 2021 · 10 mos, Bidhannagar, West Bengal, India

Education

Bachelor of Commerce - BCom, Accounting and Finance, WEST BENGAL STATE UNIVERSITY

10+2, Accounting and Finance, kendriya vidyalaya