Biswajeet Seda profile photo 1 on Tal

Biswajeet Seda

MBA 26 | Aspiring HR Strategist | Talent Acquisition | HR Analytics | Building People-Centric Workplaces

Bhubaneswar

< 1 year of work experience

Tech Mahindra
Sep 20237 mosMar 2024

Bhubaneswar, Odisha, India

Delivered 85% customer satisfaction by resolving 50+ daily inquiries via chat using 58 WPM typing speed and empathetic communication. Collaborated with IT/Sales teams to streamline technical issue escalation, boosting cross-departmental efficiency.

Education

Utkal University

Master of Business Administration - MBA, Business Administration and Management, General

Utkal University

20242 yrs2026
Jawahar Navodaya Vidyalaya - JNV

High School Diploma, PCMB

Jawahar Navodaya Vidyalaya - JNV

20127 yrs2019

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Headline

MBA 26 | Aspiring HR Strategist | Talent Acquisition | HR Analytics | Building People-Centric Workplaces

Location

Bhubaneswar

Work experience

Customer Service Associate at Tech Mahindra, Sep 2023 - Mar 2024 · 7 mos, Bhubaneswar, Odisha, India, Delivered 85% customer satisfaction by resolving 50+ daily inquiries via chat using 58 WPM typing speed and empathetic communication. Collaborated with IT/Sales teams to streamline technical issue escalation, boosting cross-departmental efficiency.

Education

Master of Business Administration - MBA, Business Administration and Management, General, Utkal University

High School Diploma, PCMB, Jawahar Navodaya Vidyalaya - JNV