Headline

Delivering Complex Tech Programs - eComm SaaS Logistics AI/ML, 2x Founder, Author

About

As a Technical Program Management leader, Bishal helps organizations turn complex & ambiguous initiatives into measurable business outcomes; by bridging the gap between requirement and execution, across cross-functional and cross-geography teams. He partners with leadership to align priorities, drive clarity, and deliver results at scale. With a 15+ year journey spanning Programming → QA → Test Automation → Founder (2x) → TPM, Bishal bring deep expertise in Customer Obsession, Stakeholder Management, and Process Optimization. My domain experience spans LegalTech, AI/ML, E-Commerce, and Logistics. Key achievements: - Founded Bucketkart.com, building an online grocery platform from 0 to launch. - VP at Awign Enterprises, managing 300 employees and influencing a 4 Lakh strong extended workforce. - Program Manager for a 6000 Crore e-commerce portfolio, solving complex logistics & tech challenges, while scaling from 50k shipments/day to 1Mn shipments/day. - Founded a LegalTech startup, achieving profitability in the first year. Bishal holds a Bachelor’s in Mathematical Sciences and double master’s degrees in Computer Application and Operations. Engaged into various courses, including Technology leadership - Invention to Innovation, Advanced Meditation, Supply Chain. Outside of work, he actively engages with the startup ecosystem as a mentor, organizer & participant. Loves to talk about sprituality and character like “Neo" from "The Matrix" saving the hacked world.

Location

Bengaluru

Work experience

Technical Program Manager, Head - Carriers AI/ML at Narvar, Jun 2024 - Present · 2 yrs, Bengaluru, - In love with AI Tools from claude Code, chatGPT, Gemini, Canva to Rovo (Confluence, Jira). Big dreams ahead. - Leverage AI to monitor and enhance developer and tpm productivity - Spearheading delivery of complex return flows with global partners (M&S, Inmar, Shopify, GlobalE, Rebound) and logistics vendors. - Driving AI-led returns optimization (IRIS), logistics disposition analytics, and partner integrations.

Chief Program Manager at AJIO.com, Oct 2020 - Oct 2023 · 3 yrs 1 mo, Bengaluru, Karnataka, India, - Part of Fastest growing fashion & lifestyle e-commerce platform, delivering millions packages daily - Building zero-to-one strategy on economical approach to last mile logistics delivery

VP Program Manager (Tech) at Awign, Jun 2019 - Oct 2020 · 1 yr 5 mos, Bengaluru Area, India, - Largest on-demand workforce platform | Uber for work | Internships | Jobs | Microwork - Leaders in organising work and workforce for large enterprises with over 1 million gig workers on the platform (100+ enterprises as our customers), and vision to create the next 100M jobs in India. Raised ~ $6M from Unitus Ventures, MSDF, Lumis Partners, Work10m, Eagle10 Ventures. - Coordination across stakeholders, internal and external, towards getting things done for success of business and projects

QA Automation Lead at Omuni (Arvind Internet), Nov 2016 - Jun 2019 · 2 yrs 8 mos, Bangalore Urban, Karnataka, India, - Delivering cross-functional project(tech and non-tech) - Promo template, Mario Engine, Software QA Automation Framework (Selenium, Appium) - IC & Team Lead for Software testing - Functional, Performance, API, Mobile, Regression & Automation - Turning complex business needs into simple Flows (Google Suite & Lucidchart), and part of Innovation house (AIdea)

Co-Founder, Growth & Chief Technology Officer at Bucketkart.com, Sep 2014 - Nov 2016 · 2 yrs 3 mos, Bangalore, Incubated Bucketkart from scratch to deliver groceries at doorstep with vision of building AI System to auto-predict the next item to purchase, and triggering to customer about next stock to be needed. - Doing everything that would take this 45 member organization to new level - Creating Vision line and Strategies to Operate & Expand across India - Fresh setup in a new 3-tier City - Channelizing vision of Company into Nerves of Employee(s) - Pitching to 50+ Investors, with a successful funding

Education

Master of Computer Applications - MCA, Computer Science, National Institute of Technology Karnataka

Certified in Technology Leadership - Invention to Innovation, Harvard Online