Headline

Customer Success & CX | Wired to dig deeper & ask why | Turning Insights into Retention, Adoption and Revenue | B2B SAAS & Applied AI Enthusiast

About

I am passionate about building lasting client relationships and driving business success, I thrive as a Customer Success Manager. With a track record of exceeding customer expectations and delivering innovative solutions, I am dedicated to helping businesses leverage technology for growth. My expertise in detail oriented approach along with first principle thinking, allows me to understand unique client needs and tailor strategies that foster success. Let's connect and explore how I can contribute to your organization's growth and customer satisfaction.

Location

Bengaluru

AI stack

claude

gemini

n8n

notebooklm

ChatGPT

Wispr Flow

Work experience

Customer Success Manager at Gupshup, Feb 2026 - Present · 10 mos, Bengaluru, Karnataka, India

Customer Success Specialist at Testsigma, Dec 2023 - Jan 2026 · 2 yrs 2 mos, Bengaluru, Karnataka, India

Customer Success Associate at LeadSquared, Oct 2022 - Sep 2023 · 1 yr, Bengaluru, Karnataka, India

Founder's Office at VPegs, Jul 2021 - Sep 2022 · 1 yr 3 mos, Noida, Uttar Pradesh, India

Frontend Developer Intern at Expoodle- Immersive Tech Services Company, Nov 2020 - Apr 2021 · 6 mos, Noida, Uttar Pradesh, India

Education

Bachelor's Degree, Computer Engineering, Lovely Professional University

Medical preparation, Allen