Biplob Dey profile photo 1 on Tal

Biplob Dey

Sr. Data Analyst || SQL, Python,Tableau, Looker

Bengaluru

12+ years of work experience

Uber
Sep 20224 yrs 1 moPresent

Bengaluru

Data Lead for multiple Localization Product and Operations programs; owned end-to-end data processes (ETL, visualization, insights) and partnered with program leadership to design and track KPIs for strategic initiatives <> Conducted monthly business reviews with leadership teams, performing deep-dive spend analysis, identifying operational gaps, and recommending optimization strategies that contributed to millions in cumulative savings and improved cost efficiency by 35% over two years. <> Developed an automated framework using SQL, Python, Google Sheets, and statistical sampling techniques, reducing manual effort by approximately 30 project manager hours per month while improving reporting accuracy. <> Delivered ad-hoc and strategic analyses across localization programs, including language and user segmen tation, market sizing, launch attribution, app-session deep dives, support ticket analysis, translation quality analytics, vendor performance tracking, volume forecasting, NPS/CSAT analysis, and hypothesis testing to assess changes in localization quality, support experience, vendor performance, and user adoption.
Uber
Jun 20211 yr 3 mosAug 2022

Greater Bengaluru Area

Program manager for data analytics programs in Uber's localization team <> Built the data infra, KPI designing and reporting for the LOBs. Built and maintained 15+ executive Tableau dashboards with self-service analytical views and automated reporting layers, improving visibility into operational and financial KPIs across global programs. <> Designed data quality validation systems and KPI anomaly detection alerts to enable faster identification and resolution of operational inconsistencies. <> Spearheaded the implementation of standardized reporting frameworks and automated ETL pipelines for data cleaning, validation, reconciliation, and scheduling using uWorc (Airflow), significantly improving re porting scalability and processing efficiency. <> Managed financial governance and compliance processes including annual budgeting, vendor billing valida tion, reconciliation workflows, and PO/PR approvals
Uber
Aug 20173 yrs 10 mosMay 2021

Hyderabad

<> Owned leakage KPIs for the LatAm Uber Eats market, designing and deploying advanced fraud detection algorithms to safeguard a platform of millions of active users. <> Developed and deployed an anomaly detection framework that reduced fraud detection turnaround time by 70% and generated annual savings exceeding $1M. <> Created an offline-trips fraud detection logic framework that prevented approximately $150K per week in gross booking losses. <> Conducted deep-dive root-cause analyses and partnered with global HQ teams to scale local fraud insights into long-term strategic initiatives
GENPACT
Mar 20151 yr 2 mosApr 2016

Deployed @Google Hyderabad Handled: Disputes, refunds, risk/fraud, account management/closure, technical troubleshooting.
Fidelity Investments
Sep 20121 yr 3 mosNov 2013

Bangalore

Pension calculations, employee query resolutions
Ocwen Financial Solutions
Jan 20111 yr 8 mosAug 2012

Mortgage Default management documentations, MIS
Altisource
Jan 20111 yr 8 mosAug 2012

Analyzed mortgage document statuses, created status reports, and generated legal documents.

Education

The Oxford College of Education, Bengaluru

Bachelor of Science (BSc), Chemistry, Biotechnolgy, Biostatistics

The Oxford College of Education, Bengaluru

20073 yrs2010
Jawahar Navodaya Vidyalaya - JNV

XII

Jawahar Navodaya Vidyalaya - JNV

20007 yrs2007

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Headline

Sr. Data Analyst || SQL, Python,Tableau, Looker

About

Data Extraction, Analysis & Visualization | Localization | Fraud Identification & Mitigation | Customer Delight

Location

Bengaluru

Work experience

Sr Data Analyst at Uber, Sep 2022 - Present · 4 yrs 1 mo, Bengaluru, Data Lead for multiple Localization Product and Operations programs; owned end-to-end data processes (ETL, visualization, insights) and partnered with program leadership to design and track KPIs for strategic initiatives <> Conducted monthly business reviews with leadership teams, performing deep-dive spend analysis, identifying operational gaps, and recommending optimization strategies that contributed to millions in cumulative savings and improved cost efficiency by 35% over two years. <> Developed an automated framework using SQL, Python, Google Sheets, and statistical sampling techniques, reducing manual effort by approximately 30 project manager hours per month while improving reporting accuracy. <> Delivered ad-hoc and strategic analyses across localization programs, including language and user segmen tation, market sizing, launch attribution, app-session deep dives, support ticket analysis, translation quality analytics, vendor performance tracking, volume forecasting, NPS/CSAT analysis, and hypothesis testing to assess changes in localization quality, support experience, vendor performance, and user adoption.

Program Manager I, Tech (Data) at Uber, Jun 2021 - Aug 2022 · 1 yr 3 mos, Greater Bengaluru Area, Program manager for data analytics programs in Uber's localization team <> Built the data infra, KPI designing and reporting for the LOBs. Built and maintained 15+ executive Tableau dashboards with self-service analytical views and automated reporting layers, improving visibility into operational and financial KPIs across global programs. <> Designed data quality validation systems and KPI anomaly detection alerts to enable faster identification and resolution of operational inconsistencies. <> Spearheaded the implementation of standardized reporting frameworks and automated ETL pipelines for data cleaning, validation, reconciliation, and scheduling using uWorc (Airflow), significantly improving re porting scalability and processing efficiency. <> Managed financial governance and compliance processes including annual budgeting, vendor billing valida tion, reconciliation workflows, and PO/PR approvals

Associate Decision Scientist II (Payments) at Uber, Aug 2017 - May 2021 · 3 yrs 10 mos, Hyderabad, <> Owned leakage KPIs for the LatAm Uber Eats market, designing and deploying advanced fraud detection algorithms to safeguard a platform of millions of active users. <> Developed and deployed an anomaly detection framework that reduced fraud detection turnaround time by 70% and generated annual savings exceeding $1M. <> Created an offline-trips fraud detection logic framework that prevented approximately $150K per week in gross booking losses. <> Conducted deep-dive root-cause analyses and partnered with global HQ teams to scale local fraud insights into long-term strategic initiatives

Associate at GENPACT, Mar 2015 - Apr 2016 · 1 yr 2 mos, Deployed @Google Hyderabad Handled: Disputes, refunds, risk/fraud, account management/closure, technical troubleshooting.

Specialist at Fidelity Investments, Sep 2012 - Nov 2013 · 1 yr 3 mos, Bangalore, Pension calculations, employee query resolutions

Specialist - Default Management at Ocwen Financial Solutions, Jan 2011 - Aug 2012 · 1 yr 8 mos, Mortgage Default management documentations, MIS

Specialist at Altisource, Jan 2011 - Aug 2012 · 1 yr 8 mos, Analyzed mortgage document statuses, created status reports, and generated legal documents.

Education

Bachelor of Science (BSc), Chemistry, Biotechnolgy, Biostatistics, The Oxford College of Education, Bengaluru

XII, Jawahar Navodaya Vidyalaya - JNV