Headline

Assistant at TravelOServ with expertise in Public Relations

About

TravelOServ empowers seamless operations through robust client engagement and office coordination. As an Assistant, responsibilities include managing schedules, fostering professional communication, and contributing to a welcoming environment for all stakeholders. Currently pursuing a Master’s degree in Mass Communication from IGNOU, building on a Bachelor of Arts from Delhi University. Committed to advancing in public relations and interpersonal communication, with a focus on enhancing client relationships and organizational efficiency.

Location

Nagpur

Work experience

Front Desk Representative at Provident Capital, May 2024 - Feb 2025 · 10 mos, Gurugram, Haryana, India, 1.Customer Service: Act as the first point of contact for clients, visitors, and agents by greeting them professionally and addressing inquiries. 2.Telephone Management: Answer, screen, and direct phone calls to the appropriate departments or agents, ensuring prompt and courteous communication. 3.Appointment Scheduling: Coordinate and schedule meetings, property viewings, and appointments for real estate agents and clients. 4.Office Coordination: Oversee the front desk area, maintain office supplies, and ensure the reception area is tidy and welcoming. 5.Client Relationship Management: Build rapport with clients by providing a positive and professional experience, enhancing client satisfaction and loyalty. 6.Administrative Support: Provide administrative assistance to real estate agents and management, including preparing contracts, agreements, and reports.

Education

Bachelor of Arts - BA, Arts, Delhi University

Master's degree, Mass Communication/Media Studies, Indira Gandhi National Open University (IGNOU), Delhi