Headline

Executive Assistant | Operations & Project Support | C-Level Partner | Inbox (200+/day), Calendar & KPI Management | 12+ yrs US/Canada Timezone | Remote

About

I support C-level executives by bringing structure to fast-moving, high-demand environments—managing calendars, inboxes, operations, and cross-functional execution so leadership can focus on growth. With 13+ years of experience, including 12+ years working in US and Canada time zones, I have consistently partnered with senior leaders to improve efficiency, streamline workflows, and ensure business priorities are executed without delay. My work goes beyond traditional executive support. I operate as a strategic partner—handling high-volume inboxes (200+ emails/day), managing complex calendars across multiple time zones, tracking KPIs, coordinating cross-functional teams, and driving operational alignment. Key contributions include: • Improved workflow efficiency by 20%+ through process optimization and automation • Delivered $150K+ annual cost savings through vendor negotiation and contract management • Enhanced reporting and data visibility by building structured dashboards and tracking systems • Managed high-stakes stakeholder communication across global teams with zero missed priorities I am highly proficient in Google Workspace, Microsoft Office, and tools such as Trello, Asana, ClickUp, and CRM platforms, enabling seamless remote collaboration. Currently seeking remote opportunities with US/Canada-based organizations in roles such as Executive Assistant, Senior Administrative Assistant, Operations Coordinator, or Project Manager. If you’re looking for someone who can bring reliability, ownership, and execution excellence to your team—let’s connect.”

Location

Mumbai

Work experience

Senior Executive Assistant | Operations & Project Support (Remote – US) at White Label IQ, Jan 2024 - Present · 2 yrs 5 mos, Denver, Colorado, United States, 1) Deliver high-level executive, administrative, and operational support to senior leadership, improving workflow efficiency by 20%+ 2) Manage complex executive calendars, inboxes (200+ emails/day), meetings, and travel with 95%+ on-time execution and zero missed priorities 3) Partner with leadership on operations tracking, KPI dashboards, and weekly reporting, enabling faster and data-driven decision-making 4) Lead vendor coordination and contract negotiations, achieving $150K+ annual cost savings 5) Streamline document management, CRM, and HR systems, improving data access and retrieval efficiency by 25–35% 6) Handle high-stakes stakeholder and client communication across US-based teams, including escalation management 7) Automate workflows (follow-ups, scheduling, reporting), improving accountability and reducing manual effort 8) Collaborate across teams in US & Canada time zones, ensuring seamless remote coordination and responsiveness

Executive Assistant to CEO | Project & Operations Coordination at Greentech United, Aug 2023 - Jan 2024 · 6 mos, Kentucky, United States, 1) Supported CEO with daily operations, scheduling, and cross-functional coordination in a fast-paced remote environment 2) Managed task prioritization and execution across multiple projects, ensuring on-time delivery and alignment 3) Coordinated communication between leadership, project teams, and stakeholders across different time zones 4) Prepared executive presentations, reports, and business documentation for decision-making 5) Utilized tools such as Monday.com, ClickUp, Slack, and Google Workspace to manage workflows and team collaboration 6) Maintained strict confidentiality while handling sensitive executive and business information 7) Implemented process improvements and leveraged AI tools to increase productivity and efficiency

Personal Assistant to Chief Executive Officer at Allstate, Dec 2021 - Sep 2023 · 1 yr 10 mos, California, United States, 1) Managed client communication and support operations, maintaining high customer satisfaction and retention 2) Reviewed and processed insurance policies, ensuring accuracy and compliance with US regulations 3) Coordinated with agents and internal teams to streamline claims and policy updates 4) Monitored claims processing and payments, ensuring accuracy and timely execution 5) Handled high-volume inquiries with professionalism, improving response efficiency 6) Collaborated with US-based teams using remote tools (RemotePC, 8x8, CRM systems) 7) Introduced process improvements and automation using AI tools to enhance workflow efficiency

Executive Assistant to CEO | Business & Operations Support (Remote) at Nortan Facility Management, Jun 2018 - Dec 2021 · 3 yrs 7 mos, Remote, 1) Managed executive calendars, inboxes, and communications, ensuring smooth day-to-day operations 2) Conducted in-depth business, market, and competitor research, supporting strategic decisions 3) Developed reports, presentations, and data insights for leadership review 4) Maintained and updated databases, improving accuracy and operational visibility 5) Coordinated events, meetings, and stakeholder communications 6) Monitored brand presence and provided insights to improve visibility and engagement

Virtual Assistant | Operations & Client Support (Remote – Australia/US overlap) at Sydney Property Realtors, May 2016 - Jun 2018 · 2 yrs 2 mos, Sydney, New South Wales, Australia, 1) Managed end-to-end property operations including listings, tenant communication, and lease documentation 2)Handled CRM systems, inquiries, and daily communications to ensure smooth client experience 3) Coordinated bookings, pricing strategies, and calendar management for rental properties 4) Improved occupancy and engagement through optimized listings and responsive communication 5) Managed vendor coordination (maintenance, cleaning), ensuring service quality and timelines

Education

Master of Business Administration - MBA, MBA, SAKET GYANPEETHS SAKET COLLEGE OF MANAGEMENT, THANE