About
Dedicated IT professional with over 5 years of experience in technical support, cloud solutions, and CRM systems. Proven expertise in Azure Data Engineering, Salesforce CRM, and Google Workspace, with a strong ability to troubleshoot and resolve complex issues in diverse environments. In my roles as Senior Engineer-Service Desk and Cloud Support Associate, I have successfully managed ticketing systems, provided comprehensive product support, and ensured efficient communication for enhanced service delivery. My educational background in Computer Science, combined with hands-on experience in application support and service desk operations, equips me to effectively drive technology initiatives and optimize business processes. Committed to leveraging my skills to contribute to organizational success.
Work experience
Technical Support Specialist at Samsara, Jan 2026 - Present · 8 mos, Bengaluru, Karnataka, India
Administrator - Service Desk at Microland Limited, Jul 2024 - May 2025 · 11 mos, Hybrid
Senior Engineer - Service Desk at Microland Limited, Jun 2022 - Jul 2024 · 2 yrs 2 mos, Bengaluru, Karnataka, India
Cloud Support Engineer at Infosys, Oct 2021 - Apr 2022 · 7 mos, Bengaluru, Karnataka, India
Process Executive at Cognizant, Mar 2020 - Oct 2021 · 1 yr 8 mos, Bengaluru, Karnataka, India
