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Bikash Kumar R

KYC/VKYC Specialist | Verified Millions, Built Trust | Experience with Amazon Pay Later, Xiaomi, Jupiter

Chennai

3+ years of work experience

axio
Feb 20231 yr 11 mosDec 2024

Chennai, Tamil Nadu, India

Handled top most MNC clients like Amazon pay later, TATA pay later and Xiaomi product I will verify the customer documents like PAN CARD, AADHAR CARD, LOCATION, CONTACT NUMBER etc,.. Worked as QA for Amazon customers. Personally, I have handled 29000 + customer in KYC PROCESS & AUDIT. Done NUDGING process for the pre due calling for AMAZON customers. Also have hands on experience on chat and calling process and as per target. Worked as per TAT.
LivQuik
Jan 20227 mosJul 2022

Chennai, Tamil Nadu, India

I work as a video-tele caller, and I was a senior executive. Unfortunately, the company was permanently shut down.
Autosense Private Limited
Oct 20201 yr 4 mosJan 2022

Chennai, Tamil Nadu, India

Customer executives support

Education

University of Madras

Master of Computer Applications - MCA, Computer Science

University of Madras

20222 yrs2024
Hindustan College of Arts & Science

Bachelor's degree, Computer Science

Hindustan College of Arts & Science

20173 yrs2020

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Headline

KYC/VKYC Specialist | Verified Millions, Built Trust | Experience with Amazon Pay Later, Xiaomi, Jupiter

About

VKYC & KYC Analyst | 3.5+ Years Experience As a VKYC and KYC Analyst with over 3.5 years of hands-on experience, I specialize in customer verification processes, focusing on both video-based KYC (VKYC) and traditional KYC methods. My role involves thoroughly validating customer identity and financial data, ensuring compliance with regulatory standards and internal risk policies. Key Responsibilities: Conduct video KYC sessions, verifying customer identity, documents, and real-time presence. Analyze customer-submitted information, cross-checking details such as name, address, and financial data for accuracy and consistency. Collaborate with compliance and operations teams to streamline onboarding and verification processes. Skills: Video - Know your Customer (VKYC), KYC, Customer Due Diligence (CDD), Compliance, Risk Analysis, Financial Data Verification Thank You

Location

Chennai

Work experience

KYC Analyst at axio, Feb 2023 - Dec 2024 · 1 yr 11 mos, Chennai, Tamil Nadu, India, Handled top most MNC clients like Amazon pay later, TATA pay later and Xiaomi product I will verify the customer documents like PAN CARD, AADHAR CARD, LOCATION, CONTACT NUMBER etc,.. Worked as QA for Amazon customers. Personally, I have handled 29000 + customer in KYC PROCESS & AUDIT. Done NUDGING process for the pre due calling for AMAZON customers. Also have hands on experience on chat and calling process and as per target. Worked as per TAT.

Call Center Agent at LivQuik, Jan 2022 - Jul 2022 · 7 mos, Chennai, Tamil Nadu, India, I work as a video-tele caller, and I was a senior executive. Unfortunately, the company was permanently shut down.

Customer Service Agent at Autosense Private Limited, Oct 2020 - Jan 2022 · 1 yr 4 mos, Chennai, Tamil Nadu, India, Customer executives support

Education

Master of Computer Applications - MCA, Computer Science, University of Madras

Bachelor's degree, Computer Science, Hindustan College of Arts & Science

Bikash Kumar R - KYC Analyst in Chennai | Tal