Headline

Business Analyst | SQL | Power BI | Excel | Business Intelligence | Process Mapping | UAT | Requirements Gathering

About

Technical Business Analyst with experience working on digital projects across fintech, compliance, e-commerce, and loyalty programs. Skilled at understanding business needs and translating them into clear technical solutions using agile methodologies and effective stakeholder communication. Experienced in regulatory reporting, data processing, and customer loyalty systems. Managed the full project lifecycle, including creating BRD, FRD, use cases, and user stories, supporting UAT, and ensuring system readiness by collaborating with development and testing teams. Proficient in JIRA, SQL, and Power BI for data analysis, tracking work, and improving system performance. Focused on process improvement and delivering measurable business value through technology.

Location

Bangalore Urban

AI stack

deepseek

gemini

lovable

meta

openai

perplexity

Work experience

Business Analyst at PRIMASOFT TECHNOLOGIES LTD, Oct 2023 - May 2026 · 2 yrs 8 mos, Dubai, United Arab Emirates, • Conduct requirement gathering sessions with business stakeholders and translated needs into detailed BRD and FRD documentation. • Developed SQL queries and Excel dashboards to analyze project data, reducing report generation time by 30%. • Facilitated communication between stakeholders and development teams to ensure alignment on project goals and timely delivery of features. • Coordinated User Acceptance Testing (UAT) and provided training to end-users on new system functionalities.

Business Analyst at Arokia IT Pvt Limited, INDIA, Sep 2022 - Sep 2023 · 1 yr 1 mo, Bangalore Urban, Karnataka, India, Collaborate with stakeholders to gather, document, and prioritize business requirements for IT projects. Analyze and evaluate business processes, systems, and software to recommend improvements and ensure alignment with organizational goals. Support the development and implementation of IT solutions, ensuring that they meet business needs and enhance operational efficiency. Perform data analysis to uncover trends, generate reports, and support decision-making processes. Conduct user acceptance testing (UAT) to ensure solutions meet business expectations and performance standards. Facilitate communication between business and technical teams to ensure project requirements are fully understood and delivered. Develop clear and concise documentation, including business requirements, process flows, and system specifications.

Data Support Associate at Meltwater, Jun 2017 - Aug 2020 · 3 yrs 3 mos, Bangalore Urban, Karnataka, India, Analysis of the data and create clean data for building the model for AI Using Supervised And Unsupervised data labeling data Training the dataset using python programming Building a AI based Application

Education

MSc computer science, Computer and Information Sciences and Support Services, St Joseph's University

Bachelor of Science, Mathematics, Statistics and Computer Science, Christ University, Bangalore