Client Services Associate at lastminute.com

Bengaluru


Bengaluru


Bengaluru

Bengaluru, Karnataka, India






Bachelor of Engineering, Mechanical Engineering
Alva's Institute of Engineering and Technology
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Bengaluru
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Client Services Associate at lastminute.com, Apr 2026 - Present · 8 mos, Bengaluru
Customer Service Specialist at lastminute.com, Apr 2026 - Present · 8 mos, A European leader in travel technology and online leisure booking, operating dynamic e-commerce platforms that serve millions of travelers worldwide.
Client Services Associate at Codingal, Sep 2025 - Mar 2026 · 7 mos, Bengaluru, Provided customer support to students and parents regarding coding courses and platform usage, handling queries through calls, chat, and email in a professional and timely manner. Assisted customers with course enrollment, class scheduling, and resolving technical issues while ensuring a smooth learning experience. Maintained high levels of customer satisfaction by effectively addressing complaints and concerns. Collaborated with internal teams to support smooth class operations and improve the overall student experience. Additionally, maintained accurate records of customer interactions and feedback in the system and guided new users on how to navigate the learning platform and access coding classes.
Customer Service Specialist at Codingal, Sep 2025 - Mar 2026 · 7 mos, An EdTech startup that provides online coding classes for school students, helping them learn programming through interactive lessons, live instructors, and project-based learning.
Client Relationship Executive at Hello Mentor, May 2024 - Jul 2025 · 1 yr 3 mos, Bengaluru
Production Engineer at Hammer & Nail, Aug 2023 - May 2024 · 10 mos, Bengaluru, Karnataka, India, "As a Production Engineer, I specialize in optimizing production processes to ensure efficiency, quality, and timely delivery. With hands-on experience in managing production lines and designing systems, I work closely with cross-functional teams to streamline operations and resolve any challenges that arise.
Project Engineer at Hammer & Nail, Aug 2023 - May 2024 · 10 mos, A home improvement and carpentry company offering expert services in custom furniture, renovations, and repairs.
Bachelor of Engineering, Mechanical Engineering, Alva's Institute of Engineering and Technology