• Managed end-to-end Control Room Operations including CCTV surveillance, access control, and security monitoring. • Monitored warehouse activities through CCTV and physical verification to ensure operational compliance and loss prevention. • Coordinated security manpower deployment across Shift A, B, C, and General Shift for effective coverage. • Led and supervised security personnel through wireless/radio communication systems during daily operations. • Controlled and monitored employee, visitor, vendor, and vehicle access while maintaining security protocols. • Investigated high-value theft cases, operational discrepancies, and critical security incidents. • Prepared Daily Activity Reports (DAR), Incident Reports, Material Movement Reports, Deployment Reports, and escalation notes. • Managed security-related emails, escalations, and coordination with internal stakeholders for timely resolution. • Handled ticketing and operational issues related to Short Pick, Excess Pick, QC Hold, Dispatch Exceptions, and customer escalations. • Performed primary and secondary verification checks to identify process gaps and inventory discrepancies. • Liaised with supervisors, team leaders, and guards to ensure discipline, compliance, and smooth operations. • Ensured adherence to security SOPs, warehouse safety standards, and organizational policies.