---
title: "Bhubaneswari Parhi - Customer Success Manager in Mumbai | Tal"
description: "Meet Bhubaneswari Parhi, Strategic Customer Success Manager | SaaS | Driving Adoption, Expansion & NRR | Enterprise Accounts Across APAC, EMEA & North America | Customer Success Strategy & Lifecycle Optimization based in Mumbai."
image: "https://tal.club/meet/bhubaneswari/share-image"
---

# Bhubaneswari Parhi on Tal

## Headline

Strategic Customer Success Manager \| SaaS \| Driving Adoption, Expansion & NRR \| Enterprise Accounts Across APAC, EMEA & North America \| Customer Success Strategy & Lifecycle Optimization

## About

As a Customer Success Manager at Wego\.com with over two years of experience in the role, I focus on enabling client success through risk mitigation, churn reduction, and executive stakeholder engagement\. By leveraging customer journey mapping, I contribute to creating seamless experiences that align with customer objectives and ensure long\-term satisfaction\. My professional journey includes over 9 years of experience in customer success, business development, and organizational management\. My mission is to foster strong client partnerships and optimize customer success strategies, driving adoption and growth\. I am committed to delivering meaningful outcomes and value through collaboration and data\-driven decision\-making\.

## Location

Mumbai

## Work experience

Customer Success Manager at Wego\.com, Apr 2024 \- Present · 2 yrs 3 mos, Mumbai

Customer Success Specialist at ProMobi Technologies, Mar 2022 \- Apr 2024 · 2 yrs 2 mos, Pune, Maharashtra, India

Senior Business Development Consultant at Unacademy, Apr 2021 \- Feb 2022 · 11 mos

Sales Consultant at Unacademy, Dec 2020 \- Apr 2021 · 5 mos, \-Listened to clients' needs and assisted with identifying and securing appropriate services \-Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service\. \-Managed over 100 calls per day and increased sales gradually month on month\.

Organization Manager & Co Founder at darc1fitness, Jun 2016 \- Sep 2020 · 4 yrs 4 mos, Kerala, \-Developed key operational initiatives to drive and maintain substantial business growth\. \-Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies\. \-Coached and guided employees to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels\. \-Managed partnerships and strategic business relationships, including negotiating contract terms and handling conflicts\. \-Monitored metrics and developed actionable insights to improve efficiency and performance\.

[View the original profile](https://tal.club/meet/bhubaneswari)

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