---
title: "Bhoobalan Palanivelu - Technical Lead in Bengaluru | Tal"
description: "Meet Bhoobalan Palanivelu, Digital Transformation & Creatio Evangelist ⚡ Turning Complexity into Frontline Adoption 🧭 based in Bengaluru. AI stack includes claude code, claude, and gemini."
image: "https://tal.club/meet/bhoobalan-palanivelu/share-image"
---

# Bhoobalan Palanivelu on Tal

## Headline

Digital Transformation & Creatio Evangelist ⚡ Turning Complexity into Frontline Adoption 🧭

## About

A CRM is only as powerful as the teams who actually use it\. ⚡ I bridge the gap between executive vision and ground\-level execution, operating from an enterprise\-wide perspective to unify complex, autonomous business units into a single, scalable platform\. My edge? I operate at both ends of the spectrum\. I translate long\-term CRM strategy, then pivot to architect the mechanics The Impact: 🎯 Enterprise Strategy: Unified fragmented business units into high\-availability global platforms\. 📈 Business Growth: Drove omnichannel transformations and pre\-sales to win net\-new accounts\. 🛡️ Data & Security: Architected zero\-data\-loss migrations for millions of financial records\. 💡 Innovation: Global Creatio Hackathon Winner and creator of four Marketplace apps\. 🚀 Frontline Adoption: Championed change management to drive a 30% surge in user adoption\. 📩 Building a resilient enterprise CRM capability or scaling a high\-performance Creatio practice? Let's connect\.

## Location

Bengaluru

## AI stack

claude code

claude

gemini

## Work experience

Technical Lead at Bits In Glass, Dec 2025 \- Present · 10 mos, India, • Platform Unification: Consolidated fragmented business units via RBAC, OAuth 2\.0, and OData integrations\. • DevOps: Standardized Docker Compose environments to accelerate developer onboarding and deployment\. • Technical Governance: Established centralized Confluence knowledge bases to govern cross\-functional teams\. • Delivery & Account Ownership: Owned technical delivery and client success for enterprise transformations\. • Strategic Alignment: Bridged executive vision and technical execution to drive project success\.

Creatio CRM Consultant at Solutions Metrix, Jun 2025 \- Dec 2025 · 7 mos, India, • Owned enterprise CRM architecture and deployment management\. • Enforced Clio CLI\-based CI/CD and package governance across DEV, UAT, and PROD environments\. • Integrated Creatio with FiServ XP2 core banking for real\-time synchronization and 360° customer visibility\. • Engineered secure SFTP/PGP pipelines for migrating millions of legacy records\.

Global CRM Lead at Dibber, Jun 2023 \- May 2025 · 2 yrs, Bengaluru, • Guided global CRM strategy for a multi\-country preschool network, addressing steering committee TCO and cost optimization\. • Harmonized global operations to launch an India MVP aligned with regional standards and DPDPA compliance\. • Architected admissions lifecycle and integrated SAP SuccessFactors and BillDesk via Azure App Service and Service Bus\. • Delivered targeted enablement programs, achieving a 30% surge in frontline CRM user adoption\.

Senior Software Developer at AgilizTech Software Services Private Limited, Jun 2021 \- Jun 2023 · 2 yrs 1 mo, Bangalore Urban, • Built the on\-premise Creatio practice, architecting high\-availability infrastructure, Docker microservices, Redis clustering, and secure SSL/TLS reverse\-proxy topologies\. • Led the Citizens Bank rollout \(core\-banking integration and contact\-center transformation\) and directed offshore CRM delivery for DBL Ceramics\. • Managed full\-lifecycle platform development, server observability, firewall configurations, and robust package maintenance\. • Won the global Creatio No\-Code Hackathon \(October 2021\) for a published marketplace add\-on \(https://www\.creatio\.com/fr/company/news/20395\)\.

Software Engineer at Psiog Digital, Mar 2020 \- May 2021 · 1 yr 3 mos, Tamil Nadu, India, • Initiated Creatio CRM journey \(v7\.16\.0\)\. • Engineered custom JavaScript and C\# solutions to resolve complex client requirements exceeding OOTB business rules and BPM\.

## Education

Bachelor of Engineering \- BE, Computer Science, Saveetha Engineering College

[View the original profile](https://tal.club/meet/bhoobalan-palanivelu)

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