Infrastructure Operations Engineer | Windows Server 2016/2019/2022 | VMware vSphere | Hyper-V | Azure Administrator (AZ-104) | Server Build & DR Operations

Gurugram, Haryana, India
Master of Computer Applications - MCA, Computer Programming/Programmer, General
Deenbandhu Chhotu Ram University of Science & Technology
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Infrastructure Operations Engineer with 4+ years of experience supporting enterprise Windows and Linux server environments across EMEA, APAC, and Japan regions. Experienced in managing enterprise infrastructure environments consisting of 2500+ servers with expertise in VMware virtualization, server provisioning, patch management, DR support, compliance operations, and infrastructure lifecycle management. Skilled in Windows Server 2016/2019/2022, VMware vSphere, ESXi, Hyper-V, SCVMM, SCCM, WSUS, ServiceNow, and TrueSight Server Automation. Experienced in handling end-to-end server build, upgrade, migration, hardening, and decommission activities while consistently meeting SLA and operational requirements. Supported multiple enterprise clients including KPMG, Schneider Electric, Prudential, Astellas, UKPN, and Aditya Birla Capital. Participated in 12–15 annual DR exercises involving VM failover/failback activities, DB migration rehearsals, cluster failovers, and post-validation checks. Microsoft Azure Administrator (AZ-104) and AWS Certified Cloud Practitioner certified. Passionate about infrastructure operations, virtualization, hybrid cloud technologies, and enterprise server management.
Haryana
Infrastructure Support Specialist at Kyndryl, Sep 2021 - Present · 4 yrs 9 mos, Gurugram, Haryana, India, • Supported enterprise infrastructure environment consisting of 2500+ Windows and Linux servers across EMEA, APAC, and Japan regions. • Managed end-to-end server lifecycle activities including provisioning, hardening, compliance onboarding, monitoring integration, patching, upgrades, migrations, and decommissioning. • Built and configured Windows Server 2016/2019/2022 virtual machines using VMware vSphere, ESXi, vCenter, Hyper-V, and SCVMM. • Executed production and non-production patching cycles using TrueSight Server Automation while consistently meeting SLA targets. • Improved patching compliance success rate from 45% to 90% within one month for non-compliant server remediation activities. • Supported 12–15 annual Disaster Recovery exercises involving VM failover/failback activities, DB migration rehearsals, cluster failovers, and post-validation checks. • Managed server build, migration, upgrade, and decommission projects for enterprise clients including KPMG, Schneider Electric, Prudential, UKPN, Astellas, and Aditya Birla Capital. • Handled L1/L2 infrastructure support activities including incident management, change management, troubleshooting, and server health checks. • Worked with SCCM, WSUS, and GPO configurations during server build and operational support activities. • Received multiple client appreciations and Dream Team recognition for successful DR execution and timely project deliveries.
Master of Computer Applications - MCA, Computer Programming/Programmer, General, Deenbandhu Chhotu Ram University of Science & Technology