---
title: "Bhavana Tiwari - Customer Success Manager in India | Tal"
description: "Meet Bhavana Tiwari, Business Analyst | Business Operations, Client Onboarding, KPI & CRM (Salesforce) based in India."
image: "https://tal.club/meet/bhavana-tiwari/share-image"
---

# Bhavana Tiwari on Tal

## Headline

Business Analyst \| Business Operations, Client Onboarding, KPI & CRM \(Salesforce\)

## About

As Customer Success Manager at EB1A Experts, I focus on customer onboarding and engagement, ensuring seamless transitions and client satisfaction\. My role emphasizes fostering strong relationships and contributing to collaborative success within our team\. With a Bachelor’s degree in Computer Engineering from BABA Institute of Technology & Science, I bring a solid technical foundation to my work in HR, E\-Commerce, and customer success\. My goal is to empower clients, enhance retention, and drive value through effective onboarding strategies\.

## Location

India

## Work experience

Customer Success Manager at EB1A Experts, Jan 2025 \- Nov 2025 · 11 mos, Hyderabad, Telangana, India, Managed complete customer lifecycle including onboarding and engagement\. Improved onboarding efficiency through workflow optimization\. Analyzed client progress to enhance delivery speed\. Collaborated with cross\-functional teams\. Delivered reports on customer satisfaction and performance\.

Customer Success Executive at foundit, Aug 2023 \- Jan 2025 · 1 yr 6 mos, Hyderabad, Telangana, India

Customer Service Specialist at FPL Technologies, Jul 2022 \- May 2023 · 11 mos, Pune, Maharashtra, India

Customer Service Representative at Tech Mahindra, Nov 2021 \- Jul 2022 · 9 mos, Remote

Customer Care Executive at Tech Mahindra \(Flipkart\), Nov 2021 \- Jul 2022 · 9 mos, Handled customer queries and logistics issues\. Reduced escalations through analysis\. Supported training initiatives\.

## Education

Bachelor of Engineering \- BE, Computer Engineering, BABA Institute of Technology & Science, P\.M\. Palem, Bakkannapalem Village, Madhurawada, PIN\-530048 \(CC\-NR\)

12, Sri Chaitanya College of Education

[View the original profile](https://tal.club/meet/bhavana-tiwari)

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