Headline

Technical Program Manager | PMO Lead | Agile & Scrum Delivery | State Street | IIM-B | PMP® | CSM®

About

Drives de-risked, accelerated technology transformation for regulated, high-stakes organizations — turning complex, multi-stakeholder programs into governed, on-time, on-budget delivery. Technical Program Manager and PMO leader with 15+ years driving end-to-end delivery across financial services and defence — two of the most execution-disciplined environments there are. Currently runs the PMO for an 8-workstream, Tier-1 transformation programme at State Street, managing 40+ stakeholders, 500+ milestones, and full ARAIDD/RAID governance in a regulated environment. Prior experience as a commissioned officer in the Indian Army included leading automation, digital workflow, and predictive-maintenance programmes spanning thousands of assets and multi-crore budgets — building the same rigor around risk, schedule, and stakeholder management that financial services demands. Career snapshot : - Technical Program Manager / PMO Lead (Project Implementation Lead, AVP – State Street) - Senior Program Manager / Delivery Lead (Senior Project Manager, Lieutenant Colonel – Indian Army) - Program Manager (Project Manager, Major – Indian Army) - Technical Operations Manager / Project Engineer (Technical Operations & Project Execution, Captain – Indian Army) Core strengths: - Program & Project Management | PMO Governance - Agile, Scrum & Waterfall delivery | Jira | Confluence | SharePoint - Stakeholder Management | Executive/SteerCo & ExCo Reporting - Risk, Issue & Dependency Management (RAID/ARAIDD) - Change Management & Adoption | Process Re-engineering & Automation - Budget Forecasting, Resource & Capacity Planning - Data Analysis & Reporting | GenAI Tools for PM (Claude, Copilot) - Cross-functional, cross-geography team leadership (India, US, EMEA) Certifications: Certified PMP | CSM | PMI-ACP | Gen AI for Project Managers Track record includes building PMO SOPs and governance frameworks from zero to scale, cutting manual reporting effort and delivering on-time milestone closure on multi-year, multi-workstream programmes. Whether the environment is a bank or a battalion, the approach stays the same: structure, accountability, and delivery discipline.

Location

Bengaluru

AI stack

claude

gemini

meta

openai

ChatGPT

Microsoft Copilot

Work experience

AVP at State Street, May 2025 - Present · 1 yr 4 mos, India, 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 | 𝐏𝐌𝐎 𝐋𝐞𝐚𝐝 (𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐋𝐞𝐚𝐝, 𝐀𝐕𝐏) - Leads the technology program management office across multiple workstreams within a Tier-1 client transformation program, ensuring consistent delivery governance in a regulated financial services environment. - Manages stakeholder engagement across Workstream leads, Product Owners, Operations, and Technology teams, driving alignment through structured governance cadences. - Rebaselined the programme's Jira plan to enterprise gold-standard hierarchy and drove Jira and Confluence adoption, strengthening plan hygiene and reporting discipline across the programme. - Designed ARAIDD, Non-Standard Requirement (NSR), and project plan escalation frameworks aligned to the PMO Playbook, enabling early risk identification across all workstreams. - Authored and standardised PMO SOPs governing ExCo, SteerCo, Solution Design Authority, and Workstream Lead forums, embedding consistent governance across the programme. - Led GenAI-driven process improvement, digitising recurring manual PMO workflows and standardising reusable process templates to accelerate reporting and adoption. - Anchored programme delivery to strategic OKRs at every phase gate, ensuring measurable business value across all workstreams. - Led Agile, Scrum, and hybrid delivery models tailored to individual team maturity, lifting sprint velocity across the programme lifecycle. - Coordinated cross-functional delivery across India, US, and EMEA time zones, ensuring seamless integration of third-party deliverables.

Senior Project Manager at Indian Army, Oct 2022 - Jan 2025 · 2 y 3 mo, Assam, India, 𝐒𝐞𝐧𝐢𝐨𝐫 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 / 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐋𝐞𝐚𝐝 (𝐒𝐞𝐧𝐢𝐨𝐫 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫, 𝐋𝐢𝐞𝐮𝐭𝐞𝐧𝐚𝐧𝐭 𝐂𝐨𝐥𝐨𝐧𝐞𝐥) - Led Project PROACT, a predictive-maintenance transformation programme across a large multi-vehicle formation, introducing structured data capture and preventive servicing workflows to shift operations from reactive to preventive maintenance. - Deployed SwiftFlow, a unit-wide digital workflow programme, digitising manual approval and document flows across multiple departments to improve processing speed and cross-department data accessibility. - Applied Agile and Scrum metrics to a large-scale infrastructure readiness programme, using burndown tracking to optimise task prioritisation and compress delivery cycle time. - Chaired weekly cross-functional forums spanning engineering, supply chain, and leadership across a large task portfolio, expediting blocker resolution and improving escalation turnaround. - Drove change management for a fleet technology upgrade, structuring phased rollout and adoption plans to ensure a seamless transition with zero operational disruption.

Project Manager at Indian Army, Oct 2015 - Sep 2022 · 7 yrs, 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 (𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫, 𝐌𝐚𝐣𝐨𝐫) - Conceived and scaled Project BeeHive, a nationwide automation platform connecting repair agencies and equipment assets across all geographies, delivering real-time readiness analytics and improved equipment visibility. - Built the Mobilization Matrix, a logistics simulation and fleet-readiness planning tool, modelling multi-zone mobilisation scenarios and enabling data-driven pre-positioning of critical resources. - Designed KPI-driven dashboards across a multi-agency portfolio, increasing project visibility and raising on-time completion rates. - Implemented Agile (Scrum) delivery across multiple multi-disciplinary teams, compressing project timelines through sprint-based execution and structured retrospectives. - Owned financial planning and forecasting for a large annual maintenance budget, improving procurement efficiency and budgeting accuracy through data-driven forecasting.

Technical Operations & Project Execution at Indian Army, Sep 2010 - Oct 2015 · 5 yrs 2 mos, 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 / 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 (𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧, 𝐂𝐚𝐩𝐭𝐚𝐢𝐧) - Planned and executed schedules and resource plans for a large-scale equipment overhaul programme, achieving cost efficiency through disciplined baseline planning and variance control. - Enforced quality and policy compliance across a large volume of maintenance tasks, reducing non-compliance through standardised inspection checklists. - Coordinated multiple cross-functional teams and vendors on concurrent repair contracts, improving service delivery efficiency and vendor turnaround.

Education

Executive MBA, Business Management, Indian Institute of Management Bangalore

Mba, Human Resources Management and Services, SVKM's Narsee Monjee Institute of Management Studies (NMIMS)