---
title: "Bhavana Dandu - Business Operations Associate in Bangalore Urban | Tal"
description: "Meet Bhavana Dandu, Business Operations and Strategy, Program Management | Amazon, IIM-B based in Bangalore Urban. AI stack includes claude code, claude, and notebooklm."
image: "https://tal.club/meet/bhavana-dandu/share-image"
---

# Bhavana Dandu on Tal

## Headline

Business Operations and Strategy, Program Management \| Amazon, IIM\-B

## About

Sr Business Operations specialist at Amazon with 5 years of experience in product quality and program management, ensuring operational excellence through precise documentation and stakeholder management\. Experienced in driving critical organizational goals, developing program roadmaps, and leading cross\-functional teams in a diverse and fast paced ambiguous environment\. A strategic thinker with a strong focus on customer needs and risk mitigation\. Adept at data analysis, process improvement, managing diverse teams and leadership communication\.

## Location

Bangalore Urban

## AI stack

claude code

claude

notebooklm

ChatGPT

Julius AI

Wispr Flow

## Work experience

Business Operations Associate at Amazon, Apr 2023 \- Mar 2026 · 2 y 11 mo, Hyderabad, • Played a key role in re\-launching a confidential program impacting \~2M customers and $120M in refunds across 16 countries\. • Managed VP escalations with 48\-hour SLAs for high\-risk health and safety brands, achieving 100% accuracy\. • Streamlined counterfeit use case workflows, refining SOPs and refund eligibility policies, resulting in a 16\.5% YoY impact\.

Compliance Associate at Amazon, 2021 \- Mar 2023 · 2 y 2 mo, Hyderabad, ● Displayed exceptional analytical skills by diving deep into issues across Wrong Item Sent, Damaged and ONPE programs, generating impactful insights that reduced worldwide PPM \(parts per million\) by over 200\. ● Performed root cause analysis \(RCA\) and generated impactful insights that reduced worldwide PPM by over 200 ● Partnered with the Data Science team to build and launch an ML model automating Expired products classification, improving customer satisfaction 23% for 3 quarters ● Created monthly program Flash reports and maintained SharePoint with high stakeholder visibility ● Mentored 6 associates and reported operational quality and productivity metrics to senior leadership for ● over 2 financial years\.

Content Strategist at Fountane, LLC, Jun 2020 \- Aug 2020 · 3 mos, Content Research and Content Writing for technical blogposts\.

Human Resources Assistant at Fountane, LLC, May 2020 \- Jul 2020 · 3 mos, Hyderabad, Telangana, India, Assisted HR team in scouting leads for a consultation company through Sales Navigator feature on LinkedIn\.

Data Research Analyst at Nexivo Consulting Private Ltd \| Zoho Partner, Jun 2019 \- Aug 2019 · 3 mos, Hyderabad, Telangana, India

City Head\-Marketing and Sales at Unschool, Feb 2019 \- Mar 2019 · 2 mos, Hyderabad, Telangana, India, Interviewed and recruited Campus Ambassadors

## Education

Executive General Management Program, Business Administration and Management, General, Indian Institute of Management Bangalore

Bachelor of Technology, Computer Engineering, Gokaraju Rangaraju Institute of Engineering and Technology

[View the original profile](https://tal.club/meet/bhavana-dandu)

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