About
As a Program Manager at Cogoport, I am passionate about optimizing operations, driving growth, and creating innovative solutions that enhance customer experiences and business performance. With a proven track record in leading cross-functional teams, I’ve successfully scaled operations, reduced costs, and introduced impactful projects that generate substantial revenue. Previously, I led MSME Sales, where I built and managed a high-performing team, achieving a 20x revenue growth in just 12 months and increasing our customer base significantly. I also played a key role in developing CogoCircle, a reward-linked membership program. My journey from Customer Advocate to Growth Manager has allowed me to develop expertise in customer success, sales operations, and internal communications, consistently delivering results through strategic thinking and automation. I thrive on taking on complex challenges, building strong teams, and delivering results that make a tangible impact. Always eager to collaborate and innovate, I aim to drive Cogoport’s mission forward while fostering long-term relationships with clients, partners, and internal teams.
Work experience
Product Manager at Capillary Technologies, Aug 2025 - Present · 1 y 3 mo, On-site
Program Manager - Channel Partners at Cogoport, Aug 2023 - Aug 2025 · 2 yrs 1 mo, Gurugram, Haryana, India
MSME Sales - Lead at Cogoport, May 2021 - Aug 2023 · 2 yrs 4 mos, Gurugram, Haryana, India
Customer Advocate at Cogoport, Apr 2019 - May 2021 · 2 yrs 2 mos, Mumbai Metropolitan Region
Intern at CSIR - CENTRAL INSTITUTE OF MINING AND FUEL RESEARCH, May 2018 - Jun 2018 · 2 mos, Dhanbad-Ranchi Area
Summer Intern at Webel (West Bengal Electronics Industry Development Corporation Limited), May 2017 - Jul 2017 · 3 mos, Camac Street, Kolkata
Vice President at Council For Student Affairs, BITS Pilani K K Birla Goa Campus, Apr 2017 - Apr 2018 · 1 yr 1 mo, Goa, India
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