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Bharti Ranjan

Results-driven professional with 6+ years | Customer Relationship Management | Healthcare Support | Healthcare Operations | Skilled in Client Engagement, Escalation Resolution, and Driving Customer Satisfaction.

Greater Delhi Area

6+ years of work experience

Fitelo
Jan 20251 yr 3 mosMar 2026

Delhi, India

Promptly identify client needs and develop tailored engagement plans to enhance client retention and deliver measurable results. By building and maintaining strong, long-term customer relationships, I drive sales growth and business development while ensuring a high level of client satisfaction. I consistently achieve monthly and annual performance targets through a proactive, customer-centric approach and a strong focus on business outcomes.
Healthify
Feb 20213 yrs 10 mosNov 2024

India

Managed a portfolio of clients by proactively identifying their needs and providing personalized coaching and support to help them achieve their goals. Through consistent client engagement and relationship management, I contributed to sales growth and overall business development. My performance and commitment to excellence were recognized with the Employee of the Month award on two occasions.
ICICI Bank
Aug 20191 yr 5 mosDec 2020

Over the course of my role, I efficiently resolved customer queries while maintaining high service standards and ensuring customer satisfaction. I managed cash handling operations with accuracy, strictly adhering to banking policies and procedures. Additionally, I actively promoted and sold insurance products to customers, contributing to the branch's revenue targets through effective customer engagement and cross-selling initiatives.

Education

Master of Business Administration, Business Administration and Management, General

Technocrats Institute of Technology

20172 yrs2019
Vinoba Bhave University (VBU), Hazaribagh

Bachelor of Commerce, Business/Commerce, General

Vinoba Bhave University (VBU), Hazaribagh

20133 yrs2016

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Headline

Results-driven professional with 6+ years | Customer Relationship Management | Healthcare Support | Healthcare Operations | Skilled in Client Engagement, Escalation Resolution, and Driving Customer Satisfaction.

Location

Greater Delhi Area

Work experience

Senior Fitness Coach at Fitelo, Jan 2025 - Mar 2026 · 1 yr 3 mos, Delhi, India, Promptly identify client needs and develop tailored engagement plans to enhance client retention and deliver measurable results. By building and maintaining strong, long-term customer relationships, I drive sales growth and business development while ensuring a high level of client satisfaction. I consistently achieve monthly and annual performance targets through a proactive, customer-centric approach and a strong focus on business outcomes.

Patient Care Coordinator at Healthify, Feb 2021 - Nov 2024 · 3 yrs 10 mos, India, Managed a portfolio of clients by proactively identifying their needs and providing personalized coaching and support to help them achieve their goals. Through consistent client engagement and relationship management, I contributed to sales growth and overall business development. My performance and commitment to excellence were recognized with the Employee of the Month award on two occasions.

Assistant Manager at ICICI Bank, Aug 2019 - Dec 2020 · 1 yr 5 mos, Over the course of my role, I efficiently resolved customer queries while maintaining high service standards and ensuring customer satisfaction. I managed cash handling operations with accuracy, strictly adhering to banking policies and procedures. Additionally, I actively promoted and sold insurance products to customers, contributing to the branch's revenue targets through effective customer engagement and cross-selling initiatives.

Education

Master of Business Administration, Business Administration and Management, General, Technocrats Institute of Technology

Bachelor of Commerce, Business/Commerce, General, Vinoba Bhave University (VBU), Hazaribagh

Bharti Ranjan - Senior Fitness Coach in Greater Delhi Area | Tal