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Bharathwaj Balu

Business & Data Analyst | Reporting & Process Improvement | International Customer Support | SME | TCS Experience | Open to Opportunities

Kanchipuram

2+ years of work experience

Tata Consultancy Services
Jan 20242 yrs 2 mosFeb 2026

Chennai, Tamil Nadu, India

Optimized workflows and automated processes resulting in 30% cycle-time reduction. Built MIS reports and KPI dashboards using Excel and SQL. Created SOPs and supported compliance.

Education

Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya, Kancheepuram

Bachelor of Commerce, Business/Commerce, General

Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya, Kancheepuram

20203 yrs2023

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Headline

Business & Data Analyst | Reporting & Process Improvement | International Customer Support | SME | TCS Experience | Open to Opportunities

About

Detail-oriented professional with 2+ years of experience at TCS in data analysis, business analysis, reporting, and international customer support. Experienced as a Subject Matter Expert (SME), supporting teams in resolving complex issues, monitoring KPIs, and improving operational processes. Skilled in workflow analysis, MIS reporting, SLA management, and process improvement in fast-paced environments. Currently open to opportunities in Data Analysis, Business Analysis, Operations, and Customer Support roles.

Location

Kanchipuram

Work experience

E commerce Analyst at Tata Consultancy Services, Jan 2024 - Feb 2026 · 2 yrs 2 mos, Chennai, Tamil Nadu, India, Optimized workflows and automated processes resulting in 30% cycle-time reduction. Built MIS reports and KPI dashboards using Excel and SQL. Created SOPs and supported compliance.

Education

Bachelor of Commerce, Business/Commerce, General, Sri Chandrasekharendra Saraswathi Viswa Mahavidyalaya, Kancheepuram

Bharathwaj Balu - E commerce Analyst in Kanchipuram | Tal