Headline

B2B/B2C Sales | Inside Sales | Account Executive | Customer Success & Account Management | SaaS Revenue Growth | Bangalore | Multi-Language (English + 4 Indian Languages)

About

I’m a high-output B2B revenue professional with 3+ years driving quota overachievement and customer success across SaaS, HealthTech, FinTech, and Insurance. I achieved 101–120% of monthly quota for 18 consecutive months (top 5% of a 50+ person team) while building full revenue functions from zero and protecting 90%+ gross retention across 200+ accounts. At FloBiz (MyBillBook), I owned renewals and retention for 200+ SMBs, generating ₹6L+ net-new ARR upsell through structured discovery, health scoring, risk-tiered interventions, and consistent QBRs zero accounts lost to dropped follow-up. I acted as a trusted advisor, feeding voice-of-customer insights back to product while converting re-engagement into expansion pipeline. Earlier, as an SDR at Navi Technologies, I independently managed full outreach pipelines and mentored juniors to 20% performance lifts. More recently, I built an entire B2B sales function from scratch at Bharat Ganga, closing 40+ institutional accounts in Q1 with targeted ICP research and multi-stakeholder discovery no marketing budget, no existing pipeline. I thrive in remote-first, async environments (Slack, Loom, Notion, Zoom) with strong IST/US-EST/EU overlap and am fluent in English, Kannada, Hindi, Tamil, and Telugu. My sweet spot is consultative, metrics-driven work that combines prospecting/qualification, full-cycle closing or post-sales adoption/renewal/expansion. I’m targeting Customer Success Manager, Account Executive, Account Manager, and Inside Sales roles at high-growth B2B SaaS companies (hybrid or remote from Bangalore). Open to roles where I can own outcomes, build trusted advisor relationships, and drive measurable retention + growth. Let’s connect if you’re scaling revenue or customer success teams — happy to share specific playbooks or discuss how my experience maps to your challenges.

Location

Bengaluru

AI stack

claude code

kiro

n8n

notion

openclaw

Wispr Flow

Work experience

Sales and Business Development Consultant at Bharat Ganga, Nov 2025 - Aug 2026 · 10 mos, Bengaluru, Karnataka, India, Built the entire B2B sales function and GTM motion from zero (no playbook, brand, or marketing budget) for an early-stage manufacturing business. Defined territory, built targeted prospect databases, launched multi-channel cadences, and managed full-cycle sales end-to-end. Closed 40+ institutional B2B accounts in Q1 from zero through ICP-targeted sequences, structured multi-stakeholder discovery, and consultative closing against established competitors. Designed and executed full GTM: territory planning, prospect database across construction/contractor networks, pricing architecture, and CRM-tracked pipeline reporting with stage hygiene. Managed simultaneous B2B institutional and B2C retail cycles while maintaining rigorous conversion tracking and CRM hygiene.

Business Manager at Shriram Life Insurance, Apr 2025 - Sep 2025 · 6 mos, Bengaluru, Karnataka, India, Quota-carrying role focused on individual/SMB consultative selling and channel partner enablement. Exceeded quarterly revenue target by 25%, generating ₹7L+ new premium across 30+ accounts via structured outbound prospecting, multi-touch sequences, and objection handling. Increased average revenue per account by 18% through life-stage cross-sell bundling and wallet-share expansion. Grew qualified inbound referrals 15% in 45 days by building partner enablement programs with onboarding scripts and co-selling playbooks.

Customer Success Executive at FloBiz | myBillBook, Nov 2024 - Mar 2025 · 5 mos, Bengaluru, Karnataka, India, Owned ARR retention, upsell, and proactive churn intervention across 200+ SMB accounts for a B2B SaaS platform serving 1M+ businesses. Generated ₹6L+ net-new ARR upsell revenue across 200+ accounts via structured discovery calls surfacing product-fit gaps and positioning higher-tier plans (100% self-sourced pipeline). Maintained 90%+ gross retention through proactive customer health scoring, risk-tiered intervention cadences, and resolution before escalation — acted as trusted advisor feeding voice-of-customer insights. Improved renewal conversion 15% QoQ by qualifying at-risk accounts, booking upgrade demos in contract windows, and converting re-engagement into expansion pipeline. Managed 200+ concurrent accounts with consistent QBR cadence, async documentation, and zero lost to missed engagement.

Inside Sales Executive at Mykare.ai, Aug 2024 - Oct 2024 · 3 mos, Bengaluru, Karnataka, India, High-trust HealthTech inside sales with empathy-first discovery. Converted 40%+ inbound leads to paid clients (2x team benchmark) via multi-touch follow-up and consultative closing tailored to individual health concerns. Recovered ₹3.5L dormant pipeline by reactivating 50+ lapsed leads in 30 days with personalized objection-addressing scripts. Sustained 100+ outbound consultative calls/day, demonstrating high-output SDR/full-cycle discipline.

Debt Management Executive at Navi, Dec 2022 - Jul 2024 · 1 yr 8 mos, Bengaluru, Karnataka, India, High-volume KPI-driven outreach (SDR/BDR equivalent) at one of India’s largest digital lending platforms. Achieved 101–120% monthly quota for 18 consecutive months; consistently top 5% of 50+ person team through disciplined multi-channel outreach and rigorous CRM tracking. Operated with zero supervisor dependency after 60 days — independently managed full phone/SMS/digital pipeline (self-directed execution critical for remote/startup roles). Reduced portfolio delinquency 10% and shortened resolution cycles 15% via structured multi-touch frameworks. Mentored 5 juniors via live coaching and async feedback, driving 20% collective performance lift in 90 days.

Education

Bachelor of Business Administration, Human Resources Management and Services, IZEE BUSINESS SCHOOL