Headline

Lead Consultant @ Manhattan Associates | Omni Channel Expertise

About

As a Lead consultant at Manhattan Associates, I provide supply chain technology consulting services for various (retail, furniture etc..) clients across America, Canada, and Europe. I specialize in Manhattan Active Omni, a cloud-based omni-channel platform that enables order management, payments, store fulfillment, and inventory management. I collaborate with multiple clients, product development teams, and executive stakeholders, and serve as the principal point of contact for all project phases, including design, configuration, testing, issue resolution, and implementation. I have more than seven years of experience in various positions. I have extensive knowledge and skills in Agile and Waterfall methodologies, Jira, SQL, automation scripts, database manipulation, UI testing, SOAP UI, and Tableau. I also have a Master of Science in Business Analytics and a Master of Science in International Business from Hult International Business School, and a Bachelor of Engineering in Computer Engineering from BMS College of Engineering. I am detail-driven, analytical, and adept at solving complex problems. I possess excellent time management skills and can meet deadlines for multiple projects. I am motivated by delivering innovative and effective solutions that enhance client satisfaction and business performance.

Location

Bengaluru

AI stack

claude code

claude

deepseek

gemini

grok

openai

Work experience

Lead Consultant at Manhattan Associates, Jan 2024 - Present · 2 y 7 mo, Bengaluru, Led product implementations and consulting for cloud-based Order Management (OMS), fulfillment, and inventory solutions, supporting clients across the US, Canada, and Europe. Hands on AI Governance and Measurements. Owned functional design, solution mapping, and end-to-end delivery of Manhattan Active Omni, a modern microservices-based platform. Acted as principal liaison with clients, product teams, and executives, ensuring alignment of roadmaps, business priorities, and technical delivery. Drove improvements in order capture, store fulfillment, and inventory visibility, enhancing customer and partner experiences. Facilitated workshops, requirement-gathering sessions, and demos to translate complex supply chain challenges into actionable product solutions. Supervised full project lifecycle including configuration, testing, issue resolution, and rollout, delivering measurable value drops for clients.

Senior Consultant at Manhattan Associates, May 2021 - Dec 2023 · 2 yrs 8 mos, Bengaluru, Karnataka, India

Analyst at DIVERSANT, LLC, Oct 2019 - Oct 2020 · 1 yr 1 mo, United States, Supported fraud management platforms at Bank of America, ensuring reliable transaction and order processing systems. Designed SQL automation scripts for Oracle & Cassandra, with Unix log analysis to validate data flows. Conducted API and middleware testing (SOAP UI), ensuring secure, scalable integrations across platforms. Performed UI and validation testing, creating Tableau dashboards to analyze outcomes and improve visibility. Partnered with developers and business analysts to review design specifications and align system functionality with business needs.

Software Engineer at Accenture, Dec 2016 - Jun 2017 · 7 mos, Bengaluru, Karnataka, India, Worked with global banking clients (Bank of America, Goldman Sachs) on requirement gathering, functional testing, and automation. Designed ETL workflows with Informatica and SQL/PLSQL, improving reporting accuracy and performance. Developed interactive Tableau dashboards and advanced visualizations (heat maps, forecasts, funnel charts) for business-critical insights. Collaborated with stakeholders to define KPIs, enhance reporting, and support decision-making through data-driven insights. Delivered high-quality solutions in both waterfall and agile environments, balancing technical execution with business alignment.

Associate Software Engineering at Accenture, Jul 2014 - Dec 2016 · 2 yrs 6 mos, Bengaluru, Karnataka, India

Education

Master of Science - MS, Business analytics, Hult International Business School

Master of Science - MS, International Business, Hult International Business School