Headline

Senior Process Associate @ Tata Consultancy Services | Data Cleaning, Reflective Listening. CONTEXTUAL MASTER

About

With over a decade of professional experience, I currently serve as a Senior Process Associate at Tata Consultancy Services, specializing in data integrity and reflective listening. I am dedicated to ensuring operational excellence and maintaining compliance with client requirements, while fostering collaboration and continuous improvement. My goal is to contribute to organizational success by delivering accuracy and efficiency in all processes. At Tata Consultancy Services, I work on optimizing processes and ensuring data accuracy, leveraging my expertise in data cleaning and client-focused communication. My previous role at Cognizant equipped me with extensive experience in managing new enrollments, demographic changes, and updates, utilizing tools like Salesforce to maintain data integrity and compliance. These roles have strengthened my ability to deliver high-quality results while supporting teams in achieving shared objectives.

Location

Ahmedabad

Work experience

Operational Specialist at Tata Consultancy Services, Performed large-scale data cleansing, validation, and standardization for system migration projects. Ensured accuracy of financial and customer data to prevent duplication and data misuse. Migrated records from multiple systems into a single unified platform. Conducted quality checks and documentation as per business and compliance requirements.

Senior Process Associate at Tata Consultancy Services, Jan 2022 - Present · 4 yrs 6 mos, Gandhinagar, Gujarat, India

Process Executive at Cognizant, Oct 2018 - Dec 2021 · 3 yrs 3 mos, Bengaluru, Karnataka, Worked under group memberships: handled new enrollments, demographic changes, and enrollment updates. Utilized Salesforce for logging comments related to new group creation and renewal of existing groups. Ensured data integrity and maintained compliance with client requirements.

Process Associate at Cognizant, Oct 2018 - Dec 2021 · 3 yrs 3 mos, Processed new enrollments, demographic updates, and record maintenance with high accuracy. Supported group renewals and new group creation activities. Used Salesforce for case tracking, comments, and audit documentation. Assisted internal and external audits by ensuring data completeness and quality.

Salesman at S.R.Enterprises, Mar 2014 - Oct 2018 · 4 yrs 8 mos

Education

Bachelor of Commerce, Accounting, bangalore university

bangalore university