Headline

Onboarding, transformations, Project Management,Change Management & Escalation Management@ Wipro

About

With over 10+ years of professional experience across Talent Acquisition Operations, HR technology, service delivery, operations, and business process transformation, I am currently working as an Onboarding Specialist at Wipro Limited, supporting TA Operations with a strong focus on transformation, change management, escalation management, process improvement, and technology-enabled solutions. My experience spans TA Operations transformation, HR digital transformation, process optimization, automation, and technology-driven operational improvements. I work closely with cross-functional stakeholders to drive process changes, resolve complex operational and technology-related challenges, improve workflows, and enhance operational efficiency. I have hands-on experience with SAP SuccessFactors, Employee Central, Recruiting Management (RCM), onboarding processes, process automation, and HR technology solutions. My role involves understanding business requirements, coordinating with technology and business teams, managing escalations, supporting transformation initiatives, and ensuring effective implementation of process and system changes. With experience across both operations and service delivery, I bring an end-to-end understanding of business processes, along with strong stakeholder management, problem-solving, and project coordination capabilities. I enjoy working on initiatives that connect people, processes, and technology to create sustainable improvements. I am passionate about TA Operations transformation, HR technology, digital transformation, automation, change management, process excellence, and continuous improvement, with a focus on creating efficient and scalable solutions that deliver value to the business and improve stakeholder experience.

Location

Bengaluru

AI stack

claude

gemini

ChatGPT

ChatGPT Images

Microsoft Copilot

Work experience

Assistant Manager - TA operations at Wipro, Dec 2024 - Present · 2 yrs, Bengaluru, • Driving TA Operations transformation initiatives focused on process optimization, technology adoption, automation, and operational efficiency. • Supporting HR digital transformation initiatives across processes, systems, and stakeholder workflows. • Managing change management and transformation activities, ensuring smooth adoption of new processes, systems, and ways of working. • Managing complex operational and technology escalations, coordinating with cross-functional teams to identify root causes and drive timely resolution. • Working with SAP SuccessFactors, Employee Central, and Recruiting Management (RCM) to support HR technology and process improvements. • Identifying opportunities for automation, process standardization, and continuous improvement to improve operational efficiency and stakeholder experience. • Coordinating with business, technology, HR, and other cross-functional stakeholders to translate requirements into effective process and technology solutions. • Supporting onboarding process transformation, ensuring seamless integration between business processes, systems, automation, and stakeholder activities. • Contributing to project coordination, process governance, documentation, and implementation of operational changes. • Driving a continuous-improvement mindset by identifying process gaps, implementing solutions, and supporting scalable and efficient TA Operations.

Business Application Consultant at Wipro Limited, Jan 2023 - Present · 3 yrs 11 mos

Project Specialist at 24-7 Intouch, Oct 2020 - Jan 2023 · 2 yrs 4 mos, Bengaluru, Karnataka, India

Senior Relationship Manager at NoBroker.com, Nov 2019 - Oct 2020 · 1 yr, Bengaluru, Karnataka, India

Subject Matter Expert at [24]7.ai, Jun 2017 - Mar 2019 · 1 y 9 mo, Bengaluru, Karnataka, India

CSR LEAD at Strobilanthes Technologies, Aug 2013 - Apr 2016 · 2 y 8 mo, Chennai’s