Headline

Building Digital Products at VISA| Ex-Mastercard | Digital Enablement| Digital Payments | Healthcare| Marketing Technology| Digital Experience

About

Product leader with 12+ years of experience building and scaling digital products across B2B and B2C domains, including Payments, Healthcare, and Digital Transformation. I’ve led product development both as an individual contributor and people manager, owning the full lifecycle from ideation to launch. Passionate about crafting simple, intuitive solutions that deliver exceptional user experiences through innovation, collaboration, and strategic execution. Currently, I’m part of Visa’s Digital solutions Product Management team, where I drive global strategy and execution for mobile and web initiatives. I lead product development, delivery, and commercialization across multiple offering. I report into the Strategy, Commercialization, and Business Development lead, contributing to product workstreams, go-to-market planning, internal and external communications, and strategic analysis.

Location

Bengaluru

AI stack

claude code

claude

openai

perplexity

replit

ChatGPT

Work experience

Senior Manager, Product at Visa, Apr 2022 - Present · 4 yrs 5 mos, Bengaluru, Karnataka, India, Senior Manager of Product at Visa with 4 years of experience driving global digital product delivery for issuers and their cardholders. I specialize in end-to-end product lifecycle management, strategy execution, and commercialization. My work has enabled seamless wallet provisioning, improved platform capabilities, and generated multi-million dollar revenue through scalable, user-centric solutions. - Lead product development and delivery for Visa’s Mobile Enablement Platform, contributing to global strategy and execution of mobile and web initiatives. - Built the Visa Digital Enablement Lite App, enabling wallet provisioning via Apple App Clips and Google Instant Apps—offering app-like experiences without downloads, adopted by 10+ issuers, driving $3M in annual revenue. - Enabled digital emergency card issuance through Visa Global Customer Assistance Service. - Contribute to the strategy, commercialization, and go-to-market efforts for products like Visa Digital Enablement SDKs and emergency card services. - Manage platform reporting and analytics, while continuously improving onboarding, customer service, usage insights, and UI standards. - Collaborate across product workstreams, internal and external communications, market research, and strategic analysis under the Strategy, Commercialization, and Business Development lead.

Senior Product Manager at Mastercard, Jul 2019 - Mar 2022 · 2 yrs 9 mos, Pune Division, Maharashtra, India, • Led development of reusable components for web and mobile frameworks (Android, iOS, and other front-end technologies) within Mastercard’s Digital Experience platform, built on a single-stack technology strategy and unified design patterns. • Leveraged a catalog of reusable services to deliver consistent user experiences and support Mastercard’s strategic objectives. • Started career in Product Management Technical at Mastercard while working at a client location; previously served as Technical Lead at HCL Technologies (July 2019 – Nov 2020) before being absorbed by Mastercard and promoted to Senior Product Management Technical. • Provided quarterly input for platform product portfolio and roadmap; prioritized backlog and defined acceptance criteria for user stories. • Collaborated cross-functionally with Technical Program Managers, Developers, UX Designers, and internal stakeholders to translate business requirements into actionable deliverables. • Facilitated Scrum Planning and Elaboration sessions, ensuring requirement clarity and adherence to Scaled Agile Framework (SAFe) best practices. • Owned and maintained product documentation, ensuring features and associated materials were clear and easily consumable by engineering teams and customers. • Ensured timely and accurate communication with development teams and stakeholders throughout the product lifecycle. • Partnered with Global Marketing teams to deliver technical solutions for digital campaigns and promotions. • Exposure to compliance standards including GDPR, PII, PCI, and accessibility requirements.

Business Analyst at Meditab Software, Inc., Dec 2013 - Jun 2019 · 5 yrs 7 mos, Ahmedabad Area, India, • Own end-to-end product lifecycle for core EHR modules and specialty workflows, ensuring compliance with U.S. healthcare regulations (Meaningful Use, CQM, PQRS). • Define and manage product backlog and roadmap, aligning priorities with business objectives and stakeholder needs. • Gather and analyze client requirements through interviews, workshops, and workflow analysis; translate insights into functional specifications, use cases, and interactive prototypes. • Conduct market and competitor research to identify emerging healthcare trends and inform product strategy. • Facilitate feature prioritization via client/partner focus groups and stakeholder engagement, ensuring maximum business value. • Develop specialty-specific clinical content and workflows for Meditab Allergy EHR and other domains (Pain Management, Pediatrics, Cosmetic, General Practice). • Ensure interoperability and compliance with U.S. healthcare data standards (ICD, CPT, HL7, CDA, SNOMED, NDC). • Collaborate cross-functionally with technical teams, sales, and marketing for solution planning, functional support, and go-to-market strategies. • Perform UAT and sign-off for new enhancements; deliver training sessions to internal teams on functional aspects of new and existing features. • Create and review marketing collateral (blogs, case studies, presentations) and coordinate campaigns, email blasts, and website content. • Gather post-launch feedback from end users and provide actionable insights for future product iterations. • Technical Skills: Basic SQL; learning Python for data analytics and AI.

Assistant Network Engineer at Vodafone India, Feb 2013 - Dec 2013 · 11 mos, Greater Ahmedabad Area, Working as a Network Engineer with the VAS team,Tasked with day-to-day database and software support of all 23 circles and Vendors . Forte is assistance with Database management, Backup and Recovery, SQL tuning, User management and Monitoring of UNIX servers, DB status tracking by ADDM and AWR. Handling and working all VAS operation database in ORACLE 10g.

Education

Post graduate program, Data science and Business analytics, Texas McCombs School of Business

Bachelor of Technology (B.Tech.), Computer Engineering, Geetanjali Institute of Technical Studies, Udaipur